Black Horse
Barclays and Lloyds TSB top complaints bad boy league as PPI gripes soar
Barclays and Lloyds TSB are the worst of the major banks for wrongly dismissing customer complaints, says the Ombudsman
5 March 2013
Lloyds TSB and MBNA worst for fobbing off complaints
Lloyds and MBNA are the worst of the major banks for fobbing off consumers, new data from the Ombudsman shows
11 September 2012
Banks wrongly reject PPI complaints, despite admitting mis-selling
Numerous providers wrongly reject payment protection insurance complaints, despite banks putting billions aside to pay claims
28 February 2012
Barclays tops list of shame for worst complaints handling
14 September 2010
Lloyds Banking Group scraps PPI sales
26 July 2010
Proof banks reject valid complaints: Editorial comment
15 September 2009
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26 September 2023
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Martin: It's Meter Reading Week
His 9 energy need-to-knows
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Martin's savers alert
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E.on Next to cut winter bills by up to 50% for some customers on low incomes – here's what's happening
29 September 2023![]()
If you're an E.on Next customer, look out for a message from the firm offering you up to 50% off your bills this winter, as the supplier is launching a new support scheme. -
EDF Energy to cut bills for some by £30 this winter – Martin Lewis welcomes move but says 'it's not a game-changer'
29 September 2023![]()
EDF Energy will cut bills by £30 for some 260,000 of its customers who get the Government's Warm Home Discount this winter. -
Martin and MSE among organisations calling for energy social tariff as millions expected to struggle with bills this winter
29 September 2023![]()
The Government must urgently introduce an energy social tariff to prevent millions of households from falling into fuel poverty this winter, consumer organisations including MoneySavingExpert have said. -
Train strike refund rights as Northern, Southeastern, Thameslink and more set for week of disruption
28 September 2023![]()
Rail users in England, Scotland and Wales face disruption over the coming week as workers across multiple train operators, including Northern, Southeastern, Thameslink and more, take strike action and refuse to work overtime. -
Mortgage rates fall as Bank of England unexpectedly holds UK rates – so should you fix?
26 September 2023![]()
Interest rates on fixed mortgage deals have been edging down over the past few weeks with some five and 10-year fixes now at below 5%.
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Martin Lewis: Is it time to ban unnecessary Christmas presents?
11 September 2023![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: Five things all new English university starters should know
4 September 2023![]()
The 2023 academic year is about to start, and it'll see the biggest shake-up to student finance in England for a decade. The changes are both subtle and massive. On the surface they look like a tweak, in practice they will increase the eventual cost of going to university by over 50% for many typical graduates.
Clever ways to calculate your finances
