British Gas customers should change their passwords now as the energy giant has revealed it suffered a "data leak" last night affecting just over 2,000 customers.
British Gas is axing its existing Nectar rewards scheme in December meaning customers will no longer earn points simply for being a gas and electricity user.
British Gas is to cut gas prices by 5% for the second time this year – but even after that, its standard tariffs will cost on average £250/year more than the cheapest.
Co-op Energy was a customer service darling last December, with 63% of its customers rating it great and just 7% rating it poor. But in a staggering turnaround, just six months later over half of its customers (56%) rate its service as poor and just 22% rate it great.
Energy firms are facing increased pressure from the Government to pass on a fall in wholesale costs – the price providers pay for energy – to consumers by slashing household bills.
Customers of the big six energy suppliers are paying up to £234 a year too much for their gas and electricity bills, a competition probe has found. But MoneySavingExpert.com has been saying for years that households could save hundreds by switching.
Ovo Energy has today announced it's cutting gas prices by 10.4%, which is more than double the recent price cuts revealed by the big six energy providers. But households can still save more by switching.
28 January 2015
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