MoneySavingExpert News
British Gas

British Gas to offer some smart meter users half-price electricity on Sundays this summer – here's what you need to know
British Gas is offering some customers with a smart meter half-price electricity on Sundays this summer as part of its 'PeakSave' scheme.
23 June 2023

Many British Gas smart meter customers STILL can't track their energy usage - so make sure you take regular meter readings
British Gas smart meter customers are still unable to track their energy usage, with some complaining they have been unable to check consumption on the firm's app, website and in-house display for over a year.
6 April 2023

British Gas prepay meter users to pay less for gas from 1 April – here's what you need to know
British Gas has cut gas prices for over a million of its prepay meter users this month, bringing them in line with the rates paid by those on direct debit.
4 April 2023

Energy suppliers warned to stop force-fitting prepayment meters before offering more support – what to do if you're unfairly switched
Energy companies have been called on to voluntarily stop the practice of forcibly moving customers to prepayment meters without taking every step to support households struggling to pay bills first.
22 January 2023

British Gas to give struggling prepayment meter customers a £250 free credit to help with energy bills - here's what you need to know
Struggling British Gas customers with prepayment meters will receive a £250 free credit to help with bills. The energy company would not tell us specifically who would be getting the payment but said it will identify those in need and make the payment without the need to apply.
18 January 2023

Over 30% of British Gas prepay customers say they're still waiting for October and November energy bill help vouchers in MSE survey
More than one in five energy users on traditional prepayment meters say they're yet to receive EITHER of their £66 Government energy help vouchers for October and November, with customers of British Gas being the worst hit, according to a MoneySavingExpert.com survey of over 5,500 people.
6 December 2022

How you'll receive the £400 energy bill discount from your supplier
Millions of households in Britain will get £400 this winter to help with rising energy bills as part of the Government's 'Energy Bills Support Scheme'. Exactly how you'll be paid this money depends on your supplier and how you pay for your energy bills.
18 October 2022

British Gas customer struggling with energy bills? Check if you can get a grant of up to £1,500
The British Gas Energy Trust, a charity funded by British Gas, has today (12 September) reopened applications for grants of up to £1,500 to help customers struggling with their energy bills. But funds are limited, and applications should be made as soon as possible.
12 September 2022

Struggling with energy bill debt? Check if you can get a grant of up to £1,500 from British Gas – even if you're not a customer
The British Gas Energy Trust, a charity funded by British Gas, has reopened applications for grants of up to £1,500 to help people clear debts owed to their energy provider – and you don't have to be a British Gas customer to benefit.
1 July 2022

Chased by debt firms for British Gas and E.on bills you don't owe? Here's step-by-step help on how to get 'em off your back
Hundreds of people say they've been wrongly sent letters by a debt collector on behalf of energy firms including British Gas and E.on.
7 June 2022
26 September 2023
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Martin: It's Meter Reading Week
His 9 energy need-to-knows
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Martin's savers alert
After base rate freeze
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Mortgage rates are falling
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E.on Next to cut winter bills by up to 50% for some customers on low incomes – here's what's happening
29 September 2023If you're an E.on Next customer, look out for a message from the firm offering you up to 50% off your bills this winter, as the supplier is launching a new support scheme. -
EDF Energy to cut bills for some by £30 this winter – Martin Lewis welcomes move but says 'it's not a game-changer'
29 September 2023EDF Energy will cut bills by £30 for some 260,000 of its customers who get the Government's Warm Home Discount this winter. -
Martin and MSE among organisations calling for energy social tariff as millions expected to struggle with bills this winter
29 September 2023The Government must urgently introduce an energy social tariff to prevent millions of households from falling into fuel poverty this winter, consumer organisations including MoneySavingExpert have said. -
Train strike refund rights as Northern, Southeastern, Thameslink and more set for week of disruption
28 September 2023Rail users in England, Scotland and Wales face disruption over the coming week as workers across multiple train operators, including Northern, Southeastern, Thameslink and more, take strike action and refuse to work overtime. -
Mortgage rates fall as Bank of England unexpectedly holds UK rates – so should you fix?
26 September 2023Interest rates on fixed mortgage deals have been edging down over the past few weeks with some five and 10-year fixes now at below 5%.
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Martin Lewis: Is it time to ban unnecessary Christmas presents?
11 September 2023Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: Five things all new English university starters should know
4 September 2023The 2023 academic year is about to start, and it'll see the biggest shake-up to student finance in England for a decade. The changes are both subtle and massive. On the surface they look like a tweak, in practice they will increase the eventual cost of going to university by over 50% for many typical graduates.