Broadband

Millions of Sky customers are facing an inflation-busting price hike – but if you're affected you may be able to haggle down your bill or quit your contract penalty-free, with one MoneySaver knocking more than £500 off his annual bill after following our tips.

BT has announced it is to hike the cost of broadband and calls and begin charging TV customers £3.50 a month for BT Sport. Check if you can find a better deal elsewhere – if so, the good news is those affected can leave their BT contract penalty-free, or you can try to haggle down your bill.

Vodafone is once again the most complained-about mobile network according to data compiled by telecoms regulator Ofcom, with the firm getting three times the average industry-wide number of customer gripes.

EE landline and broadband customers are facing an average £18/year hike to home phone line rental costs and a rise in 'out of bundle' call prices from 23 January. But you can escape your contract penalty-free if you notify EE soon.

Telecoms firms can no longer separate the cost of broadband and line rental in their adverts from today under new rules designed to make pricing clearer.

House hunters would rather purchase a property that had previously been a drug den or a brothel than buy a home that didn't have access to high-speed broadband, according to a poll of MoneySavingExpert.com users.

Three million TalkTalk customers are facing price hikes next month of up to £33/year for their broadband, phone and TV packages. But it's possible to beat the hikes – you can quit your contract penalty-free, swap to a cheaper 'fixed low price plan' or try to haggle a better deal.

Telecoms giant TalkTalk has been fined a record £400,000 by the Information Commissioner's Office (ICO) after a huge breach of its customers' data last year.

BBC iPlayer will require users to set up an account and log in to use the service from next year, it was announced today. But the BBC insists the move isn't a way to enforce new rules which require you to have a TV licence if watching iPlayer.