Broadband

Millions of BT, EE, O2, Plusnet, Shell, Sky, TalkTalk, Three, Virgin Media and Vodafone customers will be hit with price hikes of up to 17% this spring, on the back of a sharp increase in the cost of living.

23 March 2023

Millions more households on low incomes may now be able to get Virgin Media's discounted broadband social tariffs, as the provider has expanded the list of qualifying benefits and made it easier to sign up.

1 March 2023

Ofcom has launched a review into mid-contract price hikes on mobile and broadband bills, amid concerns that providers aren't being clear enough about what customers can expect to pay during the full length of their contract.

9 February 2023

Millions of Sky broadband and TV customers will see their bills increase from 1 April by an average of £67.20 a year. But some affected users may be able to cancel penalty-free as a result.

9 February 2023

Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13.8%.

26 January 2023

Virgin Media has cut the cost of its 'Essential' broadband tariff for households on universal credit, from £15 a month to £12.50 a month – making it the cheapest social tariff on the market.

10 November 2022

Vodafone has launched a £12 a month social tariff called 'Vodafone Essentials Broadband' for those receiving universal credit and other support payments. It is the cheapest social tariff on the market.

21 October 2022

You can now get access to Sky TV, plus Netflix and other channels, without the need for a satellite dish.

18 October 2022

Millions of households on low incomes are missing out on average savings of almost £150 a year on their broadband bills, according to industry regulator Ofcom.

29 September 2022