MoneySavingExpert News
Broadband

Virgin Media to hike prices by up to £54/year
Most Virgin Media broadband, TV and home phone customers will see price increases of up to £54/year from this autumn
1 July 2019

Broadband slow? You've now more rights
Major broadband providers now have to give customers a minimum guaranteed speed before they sign up – and if speeds subsequently drop and cannot be fixed within one month, you'll be able to ditch your contract penalty-free.
12 March 2019

BT promises a year without broadband or phone price hikes
BT says prices for its millions of broadband, mobile or line rental customers will be frozen until March 2020
15 January 2019

Fibre deals are getting cheaper – stop overpaying for broadband
The cheapest fibre broadband deals have dropped to the lowest in years at under £19/mth, new research from MoneySavingExpert.com reveals – check now if you're paying too much
9 November 2018

Three advert banned for claiming customers could use phones abroad at 'no extra cost'
The Advertising Standards Authority ruled that the advert could not appear again in its current form
17 October 2018

Zen tops our broadband customer service poll - where does your provider rank?
Relative minnow Zen has been voted number one for customer service by MSE users in our recent poll, while TalkTalk languishes at the bottom despite an improvement on last time.
10 September 2018

Virgin Media to hit customers with 4.5% price hike
Virgin Media has announced a new price hike for its broadband, phone and TV customers
15 August 2018

UKTV channels return to Virgin Media
UKTV channels will once again be available to Virgin Media customers, after the two firms negotiated a deal
13 August 2018

Premier League football comes to Amazon Prime
Online giant Amazon has today bought the rights to 20 live Premier League matches per season.
7 June 2018

6.5 MILLION could be overpaying for their broadband - check now if you can save
Around 6.5 million customers in the UK are likely to be paying too much for their broadband
18 May 2018
27 January 2021
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Warning issued over coronavirus vaccine scams - here's how the NHS will actually contact you
27 January 2021Households have been urged to watch out for scammers posing as the NHS or claiming to offer coronavirus vaccines who then attempt to your steal personal details or con you out of cash -
Green Network Energy and Simplicity Energy stop trading – what you need to know
27 January 2021Green Network Energy, a medium-sized gas and electricity supplier with about 360,000 customers, has stopped trading, as has smaller firm Simplicity Energy, which has about 50,000 customers -
Travellers arriving from 22 countries face hotel quarantine
27 January 2021Travellers arriving from 22 countries with known coronavirus variants will need to quarantine in Government-provided accommodation such as hotels for 10 days, the Prime Minister has confirmed -
Contactless card payment limit could rise to £100 under new plans
27 January 2021Shoppers could see the contactless card payment limit rise from £45 to £100 under new rules being considered by the financial watchdog -
Top 15+ holiday destinations from the UK – where can you still travel to?
27 January 2021We've looked at the top tourist destinations to sort out where you can go without needing to quarantine
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
11 January 2021If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
Martin Lewis: Payment holidays coming to an end – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
5 January 2021Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?