Broadband
Zen tops our broadband customer service poll - where does your provider rank?
Relative minnow Zen has been voted number one for customer service by MSE users in our recent poll, while TalkTalk languishes at the bottom despite an improvement on last time.
10 September 2018
Virgin Media to hit customers with 4.5% price hike
Virgin Media has announced a new price hike for its broadband, phone and TV customers
15 August 2018
UKTV channels return to Virgin Media
UKTV channels will once again be available to Virgin Media customers, after the two firms negotiated a deal
13 August 2018
Premier League football comes to Amazon Prime
Online giant Amazon has today bought the rights to 20 live Premier League matches per season.
7 June 2018
6.5 MILLION could be overpaying for their broadband - check now if you can save
Around 6.5 million customers in the UK are likely to be paying too much for their broadband
18 May 2018
Plusnet to increase broadband prices
Plusnet has warned customers that it's raising broadband prices by £12 a year in June
6 April 2018
Sky Q and Now TV customers will soon be able to watch Netflix
Sky has announced its Sky Q and Now TV customers will be able to include Netflix as part of their subscription
1 March 2018
New Ofcom rules to help those with slow broadband from 2019
Regulator Ofcom has announced it will give its code of practice a bit more oomph, with new rules applying from 2019
1 March 2018
Sky to hike TV and broadband prices from April
Millions of Sky broadband and TV customers will see their monthly contracts rise by up to £36 a year from 1 April
15 February 2018
Virgin Media giving free upgrade to its top of the range TV box - but there's one thing you need to check first
Virgin Media is offering a free upgrade to its TV box which lets you record six channels while watching a seventh
25 January 2018
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Big Energy Switch Event 11The market's on the rise - but we've nabbed a cheap two-winter fix
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Super-cheap Easyjet flightsFor March - June 2019, incl Easter
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Passport renewal warningCheck how the stealth change affects you
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Top Tesco Clubcard reward scrappedAs part of its latest revamp
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New iPhones - get £600 off a 2yr contractIf you're going to get one, do it the right way
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Next 50% off sale rumourNo official confirmation, but likely from Sat
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BT trick to save £420/yrIt's hiked broadband and line rental prices but you can stay and save
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£1,200 Help to Save bonusWe've got how it works & who on lower incomes qualifies
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100 days until ChristmasWe've got the eight saves of Christmas to help plan for it
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Six ways to protect your dataIncluding help if yo were hit by the big BA hack
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Get paid £20 to shift £2k+ debt to fee-freeAlways pay the min each month
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Sky Sports backdoor price hikeCustomers forced to upgrade to HD
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Sainsbury's Bank customers charged after direct debit mix-up
20 September 2018
Sainsbury's Bank credit card-holders have been hit with late payment fees after the bank changed its direct debits procedure and gave customers incorrect information about how the new system worked, MoneySavingExpert can reveal -
Barclays online and telephone banking down
20 September 2018
Customers have been reporting issues for the past couple of hours -
Three water companies scolded for poor customer service by watchdog
20 September 2018
Three water companies have been told by the Consumer Council for Water to improve customer service following a high number of complaints -
Curve 'all-in-one' debit card to offer fee-free spending abroad, but how does it stack up?
20 September 2018
The Curve debit card - which lets you connect your existing debit and credit cards to it – has today announced that users will be able to spend on its card overseas at no cost - even if a debit or credit card 'linked' to it charges an overseas usage fee -
Equifax fined £500,000 for failing to protect customer data
20 September 2018
Credit reference agency Equifax has been fined £500,000 following an investigation into a hack last year, which compromised more than 15 million UK customer records
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