Sky broadband and home phone services down for hours for thousands in south east England, Leicester and Wales
Sky broadband and home phone customers face outages across south east England, Leicester and Wales today, the telecoms provider has confirmed. It adds that it's investigating the problem and is working to restore service as soon as possible.
3 September 2021
More English counties to get ultrafast broadband upgrades – is your area on the list?
Over a million more homes and businesses in England are set to get ultrafast broadband connectivity as part of a £5 billion upgrade – though work on the project won't start until next year at the earliest.
2 August 2021
Plusnet to hike prices for 100,000s of customers next month
Plusnet is to hit 100,000s of broadband and home phone customers with a 4.6% price hike from 30 June. The rise means some broadband customers could pay up to £18/yr more - but as the increase is written into its T&Cs, you can't cancel penalty-free unless you're outside your contract's minimum term.
20 May 2021
Sky to hike broadband, TV and home phone prices by up to £72/yr
Millions of Sky broadband, TV and home phone customers will be hit with price hikes, but some may be able to leave contracts penalty-free
1 April 2021
Shell Energy to axe £15 broadband switching 'cease fee'
Shell Energy is to scrap a controversial £15 'cease fee' it charges customers who switch away from the firm or cancel their contract, MoneySavingExpert.com can reveal. It comes after we queried the fee with regulator Ofcom and it asked Shell Energy to explain the charge - though Shell insists it was already reviewing the fee as it prepares to take on 450,000 Post Office customers later this year.
26 March 2021
Plusnet ditches its line rental saver - meaning 10,000s face paying £30/yr more
If you're on the line rental saver currently, you won't pay any more until your minimum contract term expires, but when it does you'll be switched to paying line rental monthly, which costs just over £30/year more.
26 February 2021
Virgin Media to hike prices by up to £54/year
Most Virgin Media broadband, TV and home phone customers will see price increases of up to £54/year from this autumn
1 July 2019
Broadband slow? You've now more rights
Major broadband providers now have to give customers a minimum guaranteed speed before they sign up – and if speeds subsequently drop and cannot be fixed within one month, you'll be able to ditch your contract penalty-free.
12 March 2019
BT promises a year without broadband or phone price hikes
BT says prices for its millions of broadband, mobile or line rental customers will be frozen until March 2020
15 January 2019
Fibre deals are getting cheaper – stop overpaying for broadband
The cheapest fibre broadband deals have dropped to the lowest in years at under £19/mth, new research from MoneySavingExpert.com reveals – check now if you're paying too much
9 November 2018
22 September 2021
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Martin Lewis: Take weekly screen grabs of your online energy account in case your supplier goes bust24 September 2021In the first episode of a new series of his live ITV show, MoneySavingExpert.com founder Martin Lewis has urged households across the country to take a screenshot of their energy account incase their provider goes bust. In the past couple of weeks alone, five energy providers have gone bust with households expecting a significant rise in energy bills this winter.
JP Morgan launches new 'Chase' bank account that pays 1% cashback and 5% interest - here's how it compares24 September 2021Investment bank JP Morgan has this week announced the launch of a brand new current account called 'Chase'. It offers customers 1% cashback on most spending for a year, 5% interest on savings made when you round-up purchases, and fee-free debit card use abroad. But most can only get it from November and you could earn up to £130 switching bank account NOW, so is Chase worth it?
24 September 2021The change, which the Government says will be implemented as soon as Parliamentary time allows for it, will make it illegal for employers to withhold tips from their workers.
Nectar card holders can now get personalised discounts when they shop using Sainsbury's 'scan and go' service in stores24 September 2021Nectar card holders can now get personalised discounts of up to 30% off certain items in their Sainsbury's shop when they use its 'scan and go' service in store. But you can't currently get the offers when you shop online at the supermarket.
PCR travel test providers given official warning amid concerns over misleading prices and unfair practices24 September 2021PCR Covid test providers have been told by the Competition and Markets Authority (CMA) to clean up their practices amid concerns they may be breaking consumer law. An open letter has been written by the watchdog identifying a number of "harmful" practices, which it says it will further investigate.
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
16 August 2021
Clever ways to calculate your finances