Virgin Media to hike prices by 13.8% for millions of customers – but you can leave penalty-free
Millions of Virgin Media broadband, TV and home phone customers will see their bills increase this spring by an average of 13.8%.
20 September 2023
Easier broadband switching for Virgin Media customers and others delayed – here's what you need to know
Broadband customers switching to or from cable networks including Virgin Media, Hyperoptic and others will still have to contact both their new and existing provider when moving across, as plans to introduce easier 'one touch' switching from April 2023 have been delayed.
14 August 2023
Virgin Media to be investigated after customers report difficulties cancelling contracts – here's what's happening
Virgin Media is being investigated by telecoms regulator Ofcom, after the watchdog received a worrying number of complaints from customers who said the firm had made it too difficult to cancel their contract.
13 July 2023
BT to ditch line rental saver discount leaving users paying £20 a year more – here's what you need to know
BT customers will no longer be able to get a discount on their line rental by paying for a year upfront, as the provider is axing the 'line rental saver' from 21 July.
4 July 2023
Virgin Media customers suffer email outage – what you need to know
Virgin Media's broadband customers have been hit by a widespread email outage this week, leaving users unable to send or receive emails. Here’s what you need to know if affected.
23 June 2023
Now Broadband to hike prices by £42 a year – but you can leave penalty-free
It's Now's first broadband price rise since its launch in 2018, though if you're affected you can cancel penalty-free.
24 May 2023
Sky to hike broadband and TV prices by £67 a year – but you may be able to leave penalty-free
Millions of Sky broadband and TV customers will see their bills increase from 1 April by an average of £67.20 a year. But some affected users may be able to cancel penalty-free as a result.
24 May 2023
Broadband and mobile users to be hit with price hikes of up to 17.3% – here's what you need to know
Millions of BT, EE, O2, Plusnet, Shell, Sky, TalkTalk, Three, Virgin Media and Vodafone customers will be hit with price hikes of up to 17% this year, on the back of a sharp increase in the cost of living.
24 May 2023
BT customers 'forced into overdrafts' after duplicate payment error - here's what you need to know
BT customers have complained that they've been forced into overdrafts after payments were wrongly taken twice this month. The telecommunications giant said it will refund any duplicate payments taken automatically.
24 March 2023
Virgin Media makes it easier to get cheaper broadband if you're on benefits – here's how it compares and how to get it
Millions more households on low incomes may now be able to get Virgin Media's discounted broadband social tariffs, as the provider has expanded the list of qualifying benefits and made it easier to sign up.
1 March 2023
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E.on Next to cut winter bills by up to 50% for some customers on low incomes – here's what's happening29 September 2023If you're an E.on Next customer, look out for a message from the firm offering you up to 50% off your bills this winter, as the supplier is launching a new support scheme.
EDF Energy to cut bills for some by £30 this winter – Martin Lewis welcomes move but says 'it's not a game-changer'29 September 2023EDF Energy will cut bills by £30 for some 260,000 of its customers who get the Government's Warm Home Discount this winter.
Martin and MSE among organisations calling for energy social tariff as millions expected to struggle with bills this winter29 September 2023The Government must urgently introduce an energy social tariff to prevent millions of households from falling into fuel poverty this winter, consumer organisations including MoneySavingExpert have said.
Train strike refund rights as Northern, Southeastern, Thameslink and more set for week of disruption28 September 2023Rail users in England, Scotland and Wales face disruption over the coming week as workers across multiple train operators, including Northern, Southeastern, Thameslink and more, take strike action and refuse to work overtime.
26 September 2023Interest rates on fixed mortgage deals have been edging down over the past few weeks with some five and 10-year fixes now at below 5%.
26 September 2023
11 September 2023Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
4 September 2023The 2023 academic year is about to start, and it'll see the biggest shake-up to student finance in England for a decade. The changes are both subtle and massive. On the surface they look like a tweak, in practice they will increase the eventual cost of going to university by over 50% for many typical graduates.
21 August 2023
Clever ways to calculate your finances