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Beleaguered Toto Energy issues apology for customer service issues
Toto Energy has apologised for its recent customer service issues - blaming an office move for the difficulties
18 July 2018
Tonik Energy to hike standard prices by 10.8%
Energy firm Tonik Energy is increasing its standard prices by 10.8% in August, adding £106/year to the typical bill
10 July 2018
SSE pays £665,000 in compensation and goodwill owing to delayed switches
SE has paid £665,000 compensation after taking almost six months to switch some customers on to a new tariff
28 June 2018
First Utility joins rush to increase energy prices
First Utility is latest energy supplier to hike its standard prices - with a 5.9% increase to hit on Monday 23 July
14 June 2018
Utility Warehouse to increase prices by 4.4%
The Utility Warehouse is hike its standard variable tariff - with a 4.4% increase from Sunday 1 July
12 June 2018
Bulb to increase energy prices by 5.1%
Bulb is raising the price of its only tariff, with all 450,000 existing customers to be hit by the rise in August
11 June 2018
Ovo Energy's standard variable prices rise by 5.1%
Ovo Energy is increasing prices for around 180,000 customers on its standard variable tariff from today (Friday 8 June)
8 June 2018
Small energy suppliers leading the way for customer service
Small energy suppliers continue to lead on customer service, taking four of the top five spots in our latest poll
6 June 2018
Energy firm Iresa faces extended ban on taking on new customers
Small energy supplier Iresa is facing what is essentially an indefinite ban on taking on new customers
1 June 2018
SSE to hike prices by 6.7% in July
SSE has become the last big six energy firm to announce a price hike, with millions of customers to see bills rise
30 May 2018
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Two million Shell energy and broadband customers could be affected as businesses are put up for sale - what it means for you6 June 2023Millions of Shell broadband and energy customers could be moved to a new provider in future as the supplier has announced plans to sell these parts of its business following a "strategic review" – though there's no immediate change to your services and you should keep paying your bills as normal.
EE to charge pay-as-you-go customers for roaming in Europe from today – here's what it means for you6 June 2023EE is to start charging all pay-as-you-go customers to use their mobiles in Europe from today.
'We got a £7,500 council tax refund as carers thanks to MSE's tips' – here's how to check if you qualify for money off your bill6 June 2023A dad is encouraging others to check if they qualify for the 'live-in carer' and/ or 'severe mental impairment' council tax discounts after he and his wife were granted a £7,500 refund and will also save £1,000s off their bill going forward.
Tesco Clubcard warning: You've got ONE WEEK left to triple the value of your points and boost fuel earnings6 June 2023If you're a Tesco Clubcard holder, you have just one week left to triple the value of your points by redeeming them at one of its 'Reward Partners', as from Wednesday 14 June you'll only be able to double their value.
Skipton launches 7.5% regular saver for existing customers – here's who can get it and how6 June 2023If you're a Skipton Building Society mortgage or savings customer you can now access its new 7.5% regular savings account.
Martin Lewis: The one thing everyone aged over 66 needs to know23 May 2023It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
Martin Lewis: Energy bill credit – how much is too much? Stop the rip-off and get back £100s, by understanding the monthly direct debit energy cycle…2 May 2023Martin Lewis dissects how much energy bill credit is too much, and when it's best to ask for it back
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