MoneySavingExpert News

Comms & Technology

Broadband customers pay £113 annual 'loyalty penalty' for sticking with provider

Research by Citizens Advice has found that monthly broadband bills jump by 43% on average when introductory deals end

11 April 2017

Orange, Freeserve and Wanadoo email addresses to shut down

Anyone with an email account from mobile and broadband provider Orange needs to move to an alternative email address

17 March 2017

Vodafone, EE and O2 customers facing inflation-led mid-contract price hikes

Some EE mobile customers will see their bills rise by 2.5% from 30 March, while O2 will increase prices by 2.6% in April

14 February 2017

EE fined £2.7m by Ofcom for overcharging customers for mobile roaming – are you affected?

Customers who have called EE's helpline while roaming in the EU have been overcharged by £100,000s due to two errors

18 January 2017

Vodafone still getting far more complaints than its rivals – check your bill NOW

The company is once again the most complained-about mobile provider according to telecoms regulator Ofcom

21 December 2016

EE to raise home phone prices next month – how to beat the hike

EE phone and broadband customers are facing an average £18/year hike to line rental costs from 23 January

16 December 2016

Pre-ordered a Samsung Galaxy Note 7? How to return it safely and get a refund

About 15,000 UK customers who pre-ordered the new Samsung Galaxy Note 7 have been urged to return the phones immediately

12 October 2016

Mobile networks agree to scrap unlocking charges

All major mobile networks have dropped unlocking charges for pay monthly customers outside their minimum contract term

9 October 2016

Pre-ordered iPhone 7s delayed by WEEKS amid stock shortages - what you can do

Apple aficionados who pre-ordered a new iPhone 7 for today's launch from have been left fuming by delivery delays

16 September 2016

New iPhone 7 interest-free deal is far cheaper than mobile network contracts

Getting the iPhone 7 on a mobile network contract will cost up to £390 more over two years than buying it from Apple

13 September 2016