Complaints
Revealed: £1m stuck in Dart Charge accounts closed due to inactivity - how to get it back
Almost 78,000 motorists may be able to reclaim cash from payment accounts for the Dartford Crossing which have been automatically closed because they've not been used for 15 months, MoneySavingExpert.com can reveal.
18 February 2021
Deliveroo advert banned for misleading customers
One of the most complained-about adverts of the year – from food delivery service Deliveroo – has been banned by the advertising regulator
4 December 2019
Almost 90% of TSB complaints upheld by ombudsman
Around nine out of 10 TSB customers who complained about the bank to the Financial Ombudsman Service won their case, figures released today reveal
13 March 2019
Compensation limit for financial complaints to increase to £350k
Consumers can be awarded up to £350,000 in compensation when they complain to the financial watchdog from next month
8 March 2019
New housing complaints service to help tenants and homeowners escalate their disputes
A new single complaints service for renters and homeowners in England is to be launched, in a step forward for MoneySavingExpert's campaign for reform - but there's still more to be done
24 January 2019
Regulator enlists Gok Wan and Fred from First Dates in PPI campaign
First it used Arnold Schwarzenegger's animatronic head to urge consumers to reclaim PPI - now the Financial Conduct Authority has enlisted two more celebrities in its campaign as next year's deadline approaches
8 November 2018
Most complained-about train firms revealed as complaints rise
Rail complaints have increased by 6.6% following the timetable chaos this summer, while Hull Trains has been revealed as the most complained-about rail operator
25 October 2018
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13 October 2021
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Martin's home & car insurance alert
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Warning. Ryanair bans passengers
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'DO NOTHING. Don't switch'
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Contactless card limit rising to £100
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Government app to be launched next year, allowing Brits to access free schools meals and change driving licence details in one place
15 October 2021![]()
The Government has unveiled plans to launch an app that will allow users to access Gov.uk services all in one place. The new app will allow users to look up information and apply for different Government features through one account. -
Martin Lewis: The BIG insurance rule change is coming - what you need to know before 1 Jan
15 October 2021![]()
Important changes to the way insurers charge new and existing customers are on their way, which will put an end to the 'loyalty premium' borne by consumers, says MoneySavingExpert.com founder Martin Lewis. -
Vodafone ad banned by UK advertising watchdog for 'misleading' consumers
15 October 2021![]()
The UK advertising watchdog has banned an advert issued by Voxi, a subsidiary of Vodafone, for "misleading" customers over data and pricing. -
Covid: Lateral flow tests to replace PCRs for vaccinated travellers from October 24
15 October 2021![]()
Vaccinated travellers entering England from abroad will be able to take a day two lateral flow test instead of a more expensive PCR test from Monday 24 October, in a move by the UK Government to make going abroad cheaper and easier ahead of October half-term. -
Coronavirus Travel Rights
15 October 2021![]()
The coronavirus outbreak is causing major travel disruption around the globe
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Five things EVERYONE should know about student finance
21 September 2021![]()
There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info. -
Is it time to ban Christmas presents?
14 September 2021![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
Clever ways to calculate your finances
