Complaints
Deliveroo advert banned for misleading customers
One of the most complained-about adverts of the year – from food delivery service Deliveroo – has been banned by the advertising regulator
4 December 2019
Almost 90% of TSB complaints upheld by ombudsman
Around nine out of 10 TSB customers who complained about the bank to the Financial Ombudsman Service won their case, figures released today reveal
13 March 2019
Compensation limit for financial complaints to increase to £350k
Consumers can be awarded up to £350,000 in compensation when they complain to the financial watchdog from next month
8 March 2019
New housing complaints service to help tenants and homeowners escalate their disputes
A new single complaints service for renters and homeowners in England is to be launched, in a step forward for MoneySavingExpert's campaign for reform - but there's still more to be done
24 January 2019
Regulator enlists Gok Wan and Fred from First Dates in PPI campaign
First it used Arnold Schwarzenegger's animatronic head to urge consumers to reclaim PPI - now the Financial Conduct Authority has enlisted two more celebrities in its campaign as next year's deadline approaches
8 November 2018
Most complained-about train firms revealed as complaints rise
Rail complaints have increased by 6.6% following the timetable chaos this summer, while Hull Trains has been revealed as the most complained-about rail operator
25 October 2018
Suggest a Story
Got a money-related news story that affects you? Email us
Free MoneySaving email
-
New. Big Energy Switch 15Save £340/yr
-
10 new coronavirus need-to-knowsIncl best & worst travel firms
-
Summer hols abroad are backYour rights and top bargains
-
£130 of No7 for £32Beauty & skincare set
-
FREE Costa coffee or croissantOr shortbread or bacon bap
-
M&S Sparks card relaunchIs it any good?
-
Homeowners to get up to £5k for insulation etcWhat we know so far
-
Martin wants a favour...Vote for his show in the TV Choice awards
-
It's tax credit renewal timeCHECK NOW for errors
-
16 Center Parcs tricks as it reopensIncl half-price Euro stays
-
7 NEW free Premier League TV games confirmedIncl Man City vs Bournemouth
-
What are your rights to a refund if you need to change or cancel a wedding?
10 July 2020
Including can you reschedule, what do insurers cover and will you get a refund? -
Watchdog warns more than 100 package holiday firms over refund delays
10 July 2020
The competition watchdog has written to 100 of the most complained-about package holiday providers, warning they could face enforcement action if they don't start complying with consumer law -
Coronavirus Finance & Bills Help
10 July 2020
Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back. -
Coronavirus Travel Rights
10 July 2020
The coronavirus outbreak is causing major travel disruption around the globe -
Tesco Bank to scrap current account interest
9 July 2020
Tesco Bank customers will no longer earn interest on their current accounts from September
| RSS feed
-
Martin Lewis: Payment holidays extended – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
6 July 2020
Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
| RSS feed
Tools & Calcs
-
Cheap Energy Club
We ensure you're on the cheapest tariff
-
Loans Eligibility
All of the top unsecured personal loans
-
Credit Card Eligibility
Tools for different credit card types & purchases
-
Mortgage Best Buys
Compares thousands of mortgages
-
Mortgage Calculator
Eight calcs for all your mortgage sums
-
Free complaints tool
Resolver - the automated complaints system