Complaints
Almost 90% of TSB complaints upheld by ombudsman
Around nine out of 10 TSB customers who complained about the bank to the Financial Ombudsman Service won their case, figures released today reveal
13 March 2019
Compensation limit for financial complaints to increase to £350k
Consumers can be awarded up to £350,000 in compensation when they complain to the financial watchdog from next month
8 March 2019
New housing complaints service to help tenants and homeowners escalate their disputes
A new single complaints service for renters and homeowners in England is to be launched, in a step forward for MoneySavingExpert's campaign for reform - but there's still more to be done
24 January 2019
Regulator enlists Gok Wan and Fred from First Dates in PPI campaign
First it used Arnold Schwarzenegger's animatronic head to urge consumers to reclaim PPI - now the Financial Conduct Authority has enlisted two more celebrities in its campaign as next year's deadline approaches
8 November 2018
Most complained-about train firms revealed as complaints rise
Rail complaints have increased by 6.6% following the timetable chaos this summer, while Hull Trains has been revealed as the most complained-about rail operator
25 October 2018
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£160 of No7 beauty £42Via advent calendar
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'Should you overpay PLAN 1 student loans?'Watch Martin's video
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Hot iPhone 8 dealEquiv £29/mth for 2yrs
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£170 Dyson V6 Animal cordlessNorm £200
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Warning - the booking sites that may rank hotels higher if they get commission
22 October 2019
At least eight major booking sites may rank hotels higher in their default search results if they receive commission for reservations, MoneySavingExpert.com has found. If you're booking a hotel online, beware - you need to keep your wits about you to be sure you're getting the best deal -
Green number plates to help electric car owners get incentives
22 October 2019
The Government is set to launch a consultation on introducing green number plates for zero emission cars, to help drivers to benefit more easily from incentives such as free parking -
Ofgem proposes new financial and customer service checks for energy firms
22 October 2019
Gas and electricity suppliers could face checks on their customer service and finances under reforms unveiled by the energy watchdog, following a spate of recent failures -
Half of adults think banks should monitor data to spot financial problems
22 October 2019
Half of UK adults say their bank should use their financial data to identify potential problems, according to a new report -
Hit by Three's outage last week? Some customers are getting compensation - how to claim
21 October 2019
Mobile network Three has said it won't automatically hand out compensation to customers affected by last week's data and signal loss
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
22 October 2019
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
Martin Lewis: Debt desperation to happy homeowner in 8 years
21 October 2019
No matter how dire your money situation seems, there is always hope. Things may never be perfect, but they can improve and taking action is the best way to make that happen. The team recently forwarded me an email from Jay, which exemplifies that in beautiful technicolour detail. And Jay has now kindly given me permission to reproduce it
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