Complaints
Revealed: £1m stuck in Dart Charge accounts closed due to inactivity - how to get it back
Almost 78,000 motorists may be able to reclaim cash from payment accounts for the Dartford Crossing which have been automatically closed because they've not been used for 15 months, MoneySavingExpert.com can reveal.
18 February 2021
Deliveroo advert banned for misleading customers
One of the most complained-about adverts of the year – from food delivery service Deliveroo – has been banned by the advertising regulator
4 December 2019
Almost 90% of TSB complaints upheld by ombudsman
Around nine out of 10 TSB customers who complained about the bank to the Financial Ombudsman Service won their case, figures released today reveal
13 March 2019
Compensation limit for financial complaints to increase to £350k
Consumers can be awarded up to £350,000 in compensation when they complain to the financial watchdog from next month
8 March 2019
New housing complaints service to help tenants and homeowners escalate their disputes
A new single complaints service for renters and homeowners in England is to be launched, in a step forward for MoneySavingExpert's campaign for reform - but there's still more to be done
24 January 2019
Regulator enlists Gok Wan and Fred from First Dates in PPI campaign
First it used Arnold Schwarzenegger's animatronic head to urge consumers to reclaim PPI - now the Financial Conduct Authority has enlisted two more celebrities in its campaign as next year's deadline approaches
8 November 2018
Most complained-about train firms revealed as complaints rise
Rail complaints have increased by 6.6% following the timetable chaos this summer, while Hull Trains has been revealed as the most complained-about rail operator
25 October 2018
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22 March 2023
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Martin's 11 must-do NOWs
Beat April price hikes, grab tax back & more
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Superfast Virgin fibre '£18/month'
Beat 14% broadband price hikes
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15GB data Sim for '£5/month'
17% mobile price hikes coming for many
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Tesco to axe Clubcard triple-up
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'Got a Power of Attorney?'
'It's probably more important than a will'
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Important Budget briefing
Including Martin's video reaction
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Budget 2023: Childcare support to be boosted for children from nine months and for parents on universal credit – here's what you need to know
22 March 2023![]()
The announcements form a package of new measures designed to help parents, revealed by the Chancellor in today's Budget. -
Martin Lewis: Two week ISA 'use it or lose it' warning
21 March 2023![]()
Interest rates are up, so ISAs are back for many - yet you need to sort them by 5 April (or likely sooner). -
Budget 2023: Tax-free pension limits raised - here's what it means for your savings
21 March 2023![]()
The annual amount you can save into a pension once you've taken money out of it will rise from £4,000 to £10,000 this April. -
Stamp prices to rise by up to 16% – but there's a way to beat the hike
21 March 2023![]()
From Monday 3 April, the cost of first-class stamps will be hiked to £1.10, while second-class stamps will increase to 75p. -
Martin Lewis: Do you have a Power of Attorney? Here's why it’s so important and how to get one
20 March 2023![]()
Do you have a power of attorney? It’s a crucial financial protection, probably more important than a will. MoneySavingExpert.com founder Martin Lewis explains why power of attorney is so important, how to get one and more in the latest episode of ITV's The Martin Lewis Money Show Live.
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Martin Lewis: Is it time to ban unnecessary Christmas presents?
5 December 2022![]()
Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of... -
Martin Lewis: The one thing everyone aged over 66 needs to know
29 November 2022![]()
It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
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Clever ways to calculate your finances
