MoneySavingExpert News


Government rejects 'common sense' reforms to protect event goers from online ticket touts – here's what you need to know

Buying tickets to live music, sports or theatre events from a resale site often means paying way over the odds – and sometimes even being turned away at the door – due to online ticket touts charging inflated prices and selling invalid or non-existent tickets.

22 May 2023

MPs warn concert-goers to avoid Viagogo

A committee of MPs has today taken the "highly unusual" step of warning consumers not to buy or sell tickets through secondary ticket selling website Viagogo

19 March 2019

Viagogo still not complying with court order, watchdog warns

The competition watchdog has warned that secondary ticket seller Viagogo is still not compliant with a court order put in place to protect consumers, and says it is preparing legal action to find the firm in contempt

5 March 2019

Advertising watchdog lifts sanctions on Viagogo

The ASA has lifted sanctions placed on Viagogo after it changed the way it displayed prices

4 September 2018

Olly Murs concerts cancelled after promoter stops trading – can you get a refund?

Olly Murs fans have been left out of pocket after two of the singer's tour dates were cancelled

20 July 2017

'Four £66 Ed Sheeran tickets cost me £1,400 – but I got my money back'

Gig-goers have been left hundreds of pounds out of pocket following a 'hiccup' on the Viagogo site

3 February 2017

Second-hand ticket sites investigated amid 'transparency concerns'

The CMA has warned it will take action against secondary ticketing websites found to be flouting consumer law

19 December 2016

Ticket booking fees 'getting beyond a joke'

Which? launches a push to reform fees that can add over a third extra to the cost of music, comedy and theatre tickets

17 December 2013

Credit and debit card fee clampdown begins

Firms will no longer be able to charge excessive credit and debit card fees when new rules come into force tomorrow

5 April 2013

Government to ban surcharges on debit and credit card payments on flights, concert tickets and more

The move follows a call by the OFT for the fees, often added in the final stages of a transaction, to be banned on debit cards

23 December 2011