MPs warn concert-goers to avoid Viagogo
A committee of MPs has today taken the "highly unusual" step of warning consumers not to buy or sell tickets through secondary ticket selling website Viagogo
19 March 2019
Viagogo still not complying with court order, watchdog warns
The competition watchdog has warned that secondary ticket seller Viagogo is still not compliant with a court order put in place to protect consumers, and says it is preparing legal action to find the firm in contempt
5 March 2019
Advertising watchdog lifts sanctions on Viagogo
The ASA has lifted sanctions placed on Viagogo after it changed the way it displayed prices
4 September 2018
Olly Murs concerts cancelled after promoter stops trading – can you get a refund?
Olly Murs fans have been left out of pocket after two of the singer's tour dates were cancelled
20 July 2017
'Four £66 Ed Sheeran tickets cost me £1,400 – but I got my money back'
Gig-goers have been left hundreds of pounds out of pocket following a 'hiccup' on the Viagogo site
3 February 2017
Second-hand ticket sites investigated amid 'transparency concerns'
The CMA has warned it will take action against secondary ticketing websites found to be flouting consumer law
19 December 2016
Ticket booking fees 'getting beyond a joke'
Which? launches a push to reform fees that can add over a third extra to the cost of music, comedy and theatre tickets
17 December 2013
Credit and debit card fee clampdown begins
Firms will no longer be able to charge excessive credit and debit card fees when new rules come into force tomorrow
5 April 2013
Government to ban surcharges on debit and credit card payments on flights, concert tickets and more
The move follows a call by the OFT for the fees, often added in the final stages of a transaction, to be banned on debit cards
23 December 2011
Tesco launches fee free concert ticket service
Consumers can now buy concert tickets without incurring booking fees or card charges, which many companies add on
3 June 2011
11 May 2022
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Customers of collapsed rent-to-own firm BrightHouse unlikely to receive any form of refund - here are all the details16 May 2022Customers of collapsed rent to own company BrightHouse are unlikely to get any money back after the firm's joint administrators said the cost of refunding people would "far exceed" the money available.
16 May 2022The energy price cap, which governs what most pay for their energy, is set to change every three months from October under plans announced by Ofgem today. The regulator also revealed it will also make the 'market stabilisation charge' harsher. This is a charge levied on firms acquiring new customers, which will make it harder for suppliers to undercut the price cap with cheaper fixed deals.
Warning: Aldi, M&S, Sainsbury's, Tesco, and more recall chicken products over salmonella fears - here are your refund rights16 May 2022Aldi, M&S, Sainsbury's, Tesco, and Waitrose are recalling a number of chicken products over fears of a salmonella outbreak. We explain your refund rights below.
NHS prescription costs frozen in England for the first time in 12 years – here are all the details and how to save on your medicine bills16 May 2022NHS prescription costs will remain frozen at £9.35 an item for the next 12 months. This is welcome news for many but remember to check if you qualify for free prescriptions or if you can save money with a prescription 'season ticket'. See below for more details.
Thousands of public sector workers to see redundancy payments cut after Government shake-up – your rights explained13 May 2022Thousands of public sector workers in England could soon see the amount they get as redundancy pay cut under new Government guidance.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
3 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)11 April 2022Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.
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