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More than half of 18 to 34-year-olds are borrowing money to help pay off their buy now, pay later debt (BNPL), according to research from charity Citizens Advice. If you're struggling to pay what you owe, we've things to try to see if they help. 
8 June 2022
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Experian will become the second credit reference agency (CRA) after TransUnion to include buy now, pay later (BNPL) data in customer credit files from this summer, MoneySavingExpert.com can reveal. Below we explain how the move may affect your credit file and score.
4 March 2022
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The Law Commission has included an overhaul of the rules around Section 75 credit card protection in a shortlist of proposed legal reforms, to address a little-known exemption which has left some shoppers £1,000s out of pocket if something goes wrong, MoneySavingExpert.com can reveal.
24 May 2017
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Savvy shoppers who pay with a credit card to qualify for Section 75 protection if something goes wrong risk being left £1,000s out of pocket thanks to an obscure and little-understood exemption, a MoneySavingExpert.com investigation reveals.
25 April 2017
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Customers of the Craft Channel have been left without orders or refunds after the company behind the TV outlet entered administration during the Christmas shopping season. If you've been left hanging by a thread there are steps you can take to claw back your cash.
6 February 2017
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Customers of online toy firm SavviBuy have been left stunned after the retailer failed to deliver their goods on time, then told them to ask their banks for a refund.
29 December 2016
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Airline and tour operator Monarch has scrapped its credit card charges for holiday and flight bookings, three weeks after Virgin Atlantic stopped charging the fees on its own flight bookings.
9 December 2016
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A couple who lost over £1,300 when online travel agent Lowcostholidays collapsed have managed to get that money back plus an extra £300 to cover the cost of rebooking their holiday, in another stunning reclaim success .
21 October 2016
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A faulty Hotpoint tumble dryer owner who was refused a refund by his credit card provider Nationwide has had the decision overturned by the Ombudsman – triggering a rethink by the building society on other similar cases. Here's what the ruling means and how you can try to claim from your credit card company.
4 October 2016
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Airline Monarch has won an extension to its ATOL licence after securing "significant further investment", meaning its flights and package holidays will continue to operate as normal for the time being.
30 September 2016

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