MoneySavingExpert News

Credit

Two in five borrow from credit cards, overdrafts or family and friends to pay off buy now, pay later purchases

More than half of 18 to 34-year-olds are borrowing money to help pay off their buy now, pay later debt (BNPL), according to research from charity Citizens Advice. If you're struggling to pay what you owe, we've things to try to see if they help.

8 June 2022

Experian follows TransUnion's move to include buy now, pay later data in customer credit files - here's how it might impact your credit score

Experian has become the second credit reference agency (CRA) after TransUnion to include buy now, pay later (BNPL) data in customer credit files, MoneySavingExpert.com can reveal.

4 March 2022

Reform of Section 75 credit card protection mooted as more caught out by loophole

A loophole in Section 75 consumer credit card protection could be reviewed in the next Parliament

24 May 2017

Revealed: Section 75 credit card protection may fail due to payment processing loophole - shoppers beware

Shoppers who pay with a credit card for Section 75 protection need to be aware of a processing loophole

25 April 2017

Craft Channel customers left reeling over missing orders – your rights

Orders from the shopping channel have failed to arrive amid a change of ownership, with viewers feeling strung along

6 February 2017

SavviBuy customers stunned as firm fails to deliver Christmas presents, then tells them: 'Ask your bank for a refund'

Online retailer SavviBuy has told customers that it lacks the resources to process refunds quickly

29 December 2016

Monarch ditches credit card booking fees

Three weeks after Virgin Atlantic ended its 1.5% charge on flights, Monarch says it will scrap its 3% fee

9 December 2016

Couple wins full refund for Lowcostholidays trip PLUS the extra £300 it cost to rebook

Trevor and Alison Bennett wrote to us about their 'staggering' refund after returning from a dream trip to Dubai

21 October 2016

You CAN claim a refund from your credit card company for Hotpoint tumble dryers, Ombudsman rules

A faulty Hotpoint tumble dryer owner refused a refund by his credit card firm Nationwide has had the decision overturned

4 October 2016

Monarch granted last-minute ATOL licence extension

Airline Monarch has extended its ATOL licence after securing

30 September 2016