Reform of Section 75 credit card protection mooted as more caught out by loophole
A loophole in Section 75 consumer credit card protection could be reviewed in the next Parliament
24 May 2017
Revealed: Section 75 credit card protection may fail due to payment processing loophole - shoppers beware
Shoppers who pay with a credit card for Section 75 protection need to be aware of a processing loophole
25 April 2017
Craft Channel customers left reeling over missing orders – your rights
Orders from the shopping channel have failed to arrive amid a change of ownership, with viewers feeling strung along
6 February 2017
SavviBuy customers stunned as firm fails to deliver Christmas presents, then tells them: 'Ask your bank for a refund'
Online retailer SavviBuy has told customers that it lacks the resources to process refunds quickly
29 December 2016
Monarch ditches credit card booking fees
Three weeks after Virgin Atlantic ended its 1.5% charge on flights, Monarch says it will scrap its 3% fee
9 December 2016
Couple wins full refund for Lowcostholidays trip PLUS the extra £300 it cost to rebook
Trevor and Alison Bennett wrote to us about their 'staggering' refund after returning from a dream trip to Dubai
21 October 2016
You CAN claim a refund from your credit card company for Hotpoint tumble dryers, Ombudsman rules
A faulty Hotpoint tumble dryer owner refused a refund by his credit card firm Nationwide has had the decision overturned
4 October 2016
Monarch granted last-minute ATOL licence extension
Airline Monarch has extended its ATOL licence after securing
30 September 2016
'You're fobbing us off' – Barclays customers complain over Lowcostholidays reclaim service
Hundreds who lost money have reclaimed from their card providers – but some Barclays customers say they're still waiting
30 August 2016
'I reclaimed £1,300 after Lowcostholidays collapsed, so thanks MSE!' – users share their success stories
More than 130 holidaymakers with the defunct travel firm have told us they got their money back using our tips
26 August 2016
16 June 2021
Martin's Mortgage Alert
'Rates have dropped below 1% - check NOW'
First Direct boosts its FREE CASH to £125
It's top for service too
Cheapest broadband in a year
'£13/mth' from BT's Plusnet
Martin: 'Stop over worrying about your credit score'
It's not actually a real thing
New. 12 Spotify tips to pay less
And play more
30% off entire McDonald's menu
TWO prescription sunnies £22
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15 June 2021Thousands of Triodos savers will be asked to switch to managing accounts online-only going forward. The so-called "ethical" financial provider is rolling out the move over the next few years, although vulnerable customers and those who can't access services digitally should get in touch as exemptions will be considered on a case-by-case basis.
15 June 2021If you're worried about work during the coronavirus crisis, this guide looks at your rights if you're self employed, including what help's there for limited company directors.
15 June 2021The Prime Minister has unveiled sweeping restrictions on public movement to tackle the spread of coronavirus. This has had a huge impact on daily life, affecting everything from weddings and train travel to music events and sport. To help, we're working flat out to answer your questions on these topics and more
Lockdown easing in England delayed by four weeks - your refund rights for group holidays, events and more14 June 2021The easing of most lockdown rules in England has been delayed until 19 July amid concern about rising coronavirus cases, though limits on guest numbers at weddings will be lifted on 21 June. We've the latest below on the lockdown rules, plus your rights to a refund for holidays and events which may be cancelled in the wake of today's announcement.
14 June 2021Including can you reschedule, what do insurers cover and will you get a refund?
Martin Lewis: Why you shouldn't worry too much about your credit score – it’s not actually a real thing14 June 2021When it comes to finances, numbers are key – whether it's what you earn, your credit card balance or the interest rate on your mortgage, small changes can add up to a big difference. Yet there's one number you shouldn't pay too much attention to – your credit score.
18 May 2021If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide...
Clever ways to calculate your finances