Electricity

Npower has apologised and promised to pay £1 million to vulnerable households after complaints about poor service rocketed.

Households are to be spared the full force of recent bill hikes after power firms pledged to pass on savings from a Government shake-up of energy levies.

The big six energy firms are being urged by the Government to hold prices until the middle of 2015, it's been reported.

Good Energy customers will have their gas and electricity prices frozen until the end of March, the provider has announced.

The UK's electricity networks have been told they must do more to cut costs for consumers by e nergy regulator Ofgem.

Hundreds of thousands of Npower customers will find themselves moved to a new energy supplier next year after it agreed to sell their accounts to Utility Warehouse.

Energy prices have risen eight times faster than average earnings over the last three years, Citizens Advice says.

Co-operative Energy is reducing its price hike from 4.5% to 2.5% in response to expectations the Government will reduce green taxes on energy bills.

2.4 million EDF customers will be hit with gas and electricity price hikes of 3.9% from 3 January, after it became the fifth of the big six energy firms to announce a rise.

Energy, mobile phone, credit card and current account providers may be forced to give customers the information they hold on them in future, so consumers can use the details to make better decisions about cutting costs and managing money.