MoneySavingExpert News

Energy switching

Two million Shell energy and broadband customers could be affected as businesses are put up for sale - what it means for you

Millions of Shell broadband and energy customers could be moved to a new provider in future as the supplier has announced plans to sell these parts of its business following a "strategic review" – though there's no immediate change to your services and you should keep paying your bills as normal.

6 June 2023

Energy suppliers warned to stop force-fitting prepayment meters before offering more support – what to do if you're unfairly switched

Energy companies have been called on to voluntarily stop the practice of forcibly moving customers to prepayment meters without taking every step to support households struggling to pay bills first.

22 January 2023

Energy price cap to change every three months from October - what it means for your bills

The price cap on how much energy suppliers can charge households will now change every three months from October, instead of every six months, regulator Ofgem has confirmed. Due to the current high wholesale energy costs, it means we're likely to see price rises TWICE this winter.

4 August 2022

Together Energy customer? Check your final bill now as hundreds of customers have been wrongly charged a £40 exit fee

Thousands of Together Energy customers have been sent their final bill containing an incorrect ‘early contract termination’ fee of £40. Check your statement now to see if you’ve been wrongly charged.

21 March 2022

Martin Lewis: With the price cap rising 54%, should you fix or do nothing and stick on the cap?

Martin Lewis has reiterated his warning that most households should continue to do nothing with their energy and should stick with the price cap. It comes in response to news that it will shoot up by 54% in April. Watch the latest episode of The Martin Lewis Money Show Live for the founder's view, as well as an explanation of the Government's new £350 energy bills support package.

4 February 2022

Martin Lewis: Was the call to DO NOTHING with energy since October right with hindsight?

Martin Lewis answers this question in his new video on the energy crisis, as well as explaining what might be next for energy bills.

2 February 2022

Martin Lewis: Energy price cap to rise by 51% on 1 April – should you fix now?

I've been calling for Government intervention to prevent an energy bill crisis before 1 April, when the price cap - which most bills are now based on - is predicted to rise 51% adding typically £600/yr to bills, a nightmare that'll throw millions into fuel poverty. Unsurprisingly, with this prediction many are asking me if they should now move off the price cap to fix?

11 January 2022

Energy firms wrongly force home movers on to fixes - we report them to the regulator

Firms including Octopus and Scottish Power have forced some home movers - both those renting and buying - on fixes that can be up to double the price cap.

4 January 2022

Martin Lewis: Energy price cap now due to rise by a 'horrid' 40%+ in April

Martin Lewis warned households to "do nothing" with their energy supply and not to switch in the tenth episode of The Martin Lewis Money Show.

3 December 2021

Orbit Energy and Entice Energy cease trading – here's what it means for your gas and electricity

If you're affected, your supply will continue and credit balances are protected. While it's likely you'll pay more now, there are no savings to be had by switching.

25 November 2021