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Energy switching

Utilita to take on failed energy supplier Our Power's 38,000 customers

Ofgem has appointed Utilita Energy Limited to take on supplying Our Power’s domestic customers

30 January 2019

Small energy supplier Our Power stops trading

Our Power, an energy supplier with about 38,000 domestic customers, has stopped trading

25 January 2019

Sale of 30,000 former Economy Energy customers to another supplier blocked by regulator

Ofgem says the deal between collapsed Economy Energy and small provider E may no longer be effective

17 January 2019

Outfox the Market U-turns on direct debit changes

The move comes after customers voiced their anger at the small supplier

4 January 2019

Energy prices fall as price cap starts – but don't be fooled, most will still overpay

1 January 2019

Outfox the Market customers vent fury over energy bill hikes

Hundreds of customers of the small energy supplier Outfox the Market have banded together on Facebook to tell of their nightmare with the supplier.

17 December 2018

SSE and Npower merger will not go ahead

The two big six energy firms, SSE and Npower, will no longer go ahead with their planned merger

17 December 2018

Small energy supplier OneSelect stops trading – what you need to know

One Select, a small supplier with 36,000 domestic customers, has become the latest energy firm to stop trading. If you're affected, your energy supply will continue as normal and any outstanding credit balance you have is protected.

10 December 2018

Outfox the Market hits customers with FOURTH price hike in six months

Small energy supplier Outfox the Market has announced it is to raise prices yet again - the second time it's announced a hike this month, and the fourth since June.

29 November 2018

Scottish Power takes on Extra Energy's 108,000 customers

Customers of the gas and electricity provider Extra Energy, which stopped trading last week, are to be taken on by Scottish Power

27 November 2018

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Week from 1 July 2020
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  • Sykes Cottages reverses coronavirus refund policy after watchdog investigation

    3 July 2020
    UK holiday accommodation provider Sykes Cottages has reversed its policy on coronavirus cancellations and will now offer customers full cash refunds, after a wave of complaints from customers and intervention from the competition watchdog

  • Car finance and high-cost credit payment holidays set to be extended

    3 July 2020
    The financial regulator has proposed further measures to support borrowers struggling to make payments on car finance deals, buy-now-pay-later agreements and other credit products due to the coronavirus pandemic, with many set to be offered another three-month payment holiday if needed

  • Government starts lifting restrictions on overseas travel

    3 July 2020
    English holidaymakers have been given the green light to start travelling to some overseas destinations from Saturday, while quarantine requirements for returning travellers will also be lifted next week, as restrictions put in place due to the coronavirus pandemic are gradually lifted

  • Coronavirus Finance & Bills Help

    3 July 2020
    Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back.

  • Coronavirus Life-in-Lockdown Help

    3 July 2020
    The Prime Minister has unveiled sweeping restrictions on public movement to tackle the spread of coronavirus. This has had a huge impact on daily life, affecting everything from weddings and train travel to music events and sport. To help, we're working flat out to answer your questions on these topics and more

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