Energy
Energy price cap for prepayment customers could be extended after smart meter delays
The competition watchdog has called for the prepayment price cap to stay in place after 2020 due to the slow roll-out of smart meters
31 July 2019
Green Star Energy ordered to pay £60 per customer compensation after renters left unable to access accounts
Gas and electricity supplier Green Star Energy has been ordered to pay £350,000 after it failed to update its records and issue welcome packs to 1,829 new tenants, meaning they were unable to move to cheaper tariffs or access their accounts
4 July 2019
Warning over aggressive debt collections after energy firm failures
Tens of thousands of energy customers lost vital protection from aggressive debt collection following the collapse of 11 firms, which also left a potential bill of £172 million across the industry, according to Citizens Advice
21 June 2019
Avro Energy banned from taking on new customers
Small energy firm Avro Energy has been banned from taking on new customers because it hasn't joined the national smart meter network
18 June 2019
Energy firm apologises after offering £10 for five-star reviews
Small energy supplier Eversmart Energy has apologised after 1,000 customers were sent an email offering an incentive for leaving a five-star review
16 May 2019
Extra Energy customers still waiting for credit refunds five months after it stopped trading
Former Extra Energy customers are still waiting for their bill credit to be refunded almost five months after the firm stopped trading - and there's no set date for when they'll receive their refunds
17 April 2019
April price rises have kicked in - act now to beat the hikes
A new wave of price hikes hit today, from council tax and prescriptions to energy and broadband - and while you can't stop the rises, there are still plenty of ways to cut these bills
1 April 2019
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
'Misleading' smart meter ad banned
A 'misleading' radio advert which claimed installing a smart meter could save consumers an average of 354 kilowatt hours a year has been banned
6 March 2019
Solarplicity banned from taking on new customers
Energy supplier Solarplicity has been banned from taking on new customers for three months, or until it improves its customer service
22 February 2019
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Updated MSE Deals Predictor 2019Incl Soap & Glory, Asos
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Urgent. 1wk warning...To anyone 16+ who's never owned a home
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Amazon Black Friday dealsAre they any good?
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British Airways flights delayed by 'technical issue' - what you need to know
21 November 2019
Scores of British Airways flights have been delayed by a technical issue this morning, the airline has said -
Thomas Cook customers left confused by emails from claims firms
20 November 2019
Some Thomas Cook customers who are waiting for refunds from the Civil Aviation Authority (CAA) have been left confused after receiving out-of-the-blue emails from claims firms -
Register by 26 November to vote in December's general election – here's what you need to know
19 November 2019
Anyone planning to vote in December's general election who isn't yet on the electoral roll has until Tuesday 26 November to register. -
PayPoint top-up for British Gas prepay customers to end – what you need to know
18 November 2019
The way British Gas customers with prepayment meters top up is changing from January 1, as they’ll no longer be able to top up via PayPoint at their usual newsagent or supermarket. -
Another blow for savers as M&S Bank cuts its 5% rate – are regular savings still worth it?
15 November 2019
Today marks another blow for savers, as M&S Bank becomes the latest firm to slash rates on its market-leading regular savings account from 5% AER to 2.75% AER
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
22 October 2019
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
Martin Lewis: Debt desperation to happy homeowner in 8 years
21 October 2019
No matter how dire your money situation seems, there is always hope. Things may never be perfect, but they can improve and taking action is the best way to make that happen. The team recently forwarded me an email from Jay, which exemplifies that in beautiful technicolour detail. And Jay has now kindly given me permission to reproduce it
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