Energy
Regulator approves sale of SSE energy business to Ovo
The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020
10 December 2019
Energy price cap for prepayment customers could be extended after smart meter delays
The competition watchdog has called for the prepayment price cap to stay in place after 2020 due to the slow roll-out of smart meters
31 July 2019
Green Star Energy ordered to pay £60 per customer compensation after renters left unable to access accounts
Gas and electricity supplier Green Star Energy has been ordered to pay £350,000 after it failed to update its records and issue welcome packs to 1,829 new tenants, meaning they were unable to move to cheaper tariffs or access their accounts
4 July 2019
Warning over aggressive debt collections after energy firm failures
Tens of thousands of energy customers lost vital protection from aggressive debt collection following the collapse of 11 firms, which also left a potential bill of £172 million across the industry, according to Citizens Advice
21 June 2019
Avro Energy banned from taking on new customers
Small energy firm Avro Energy has been banned from taking on new customers because it hasn't joined the national smart meter network
18 June 2019
Energy firm apologises after offering £10 for five-star reviews
Small energy supplier Eversmart Energy has apologised after 1,000 customers were sent an email offering an incentive for leaving a five-star review
16 May 2019
Extra Energy customers still waiting for credit refunds five months after it stopped trading
Former Extra Energy customers are still waiting for their bill credit to be refunded almost five months after the firm stopped trading - and there's no set date for when they'll receive their refunds
17 April 2019
April price rises have kicked in - act now to beat the hikes
A new wave of price hikes hit today, from council tax and prescriptions to energy and broadband - and while you can't stop the rises, there are still plenty of ways to cut these bills
1 April 2019
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
'Misleading' smart meter ad banned
A 'misleading' radio advert which claimed installing a smart meter could save consumers an average of 354 kilowatt hours a year has been banned
6 March 2019
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Giffgaff to hike pay-as-you-go prices – but boost some 'goodybag' allowances
24 January 2020
Mobile operator Giffgaff will ratchet up the price of calls and double the price of texts for customers on standard pay-as-you-go next month - but many who buy its 'goodybag' bundles will benefit from more generous allowances -
Sonos to stop updating old speakers – your rights
24 January 2020
The electronics company is to stop sending software updates to older speakers and other devices from May, meaning they'll lose "some functionality" -
Octopus to take on Engie's 70,000 customers – here's what you need to know
23 January 2020
Octopus Energy is set to take on all 70,000 customers supplied by Engie after a buyout was agreed – if you're with Engie, here's what you need to know -
Parents who lose a child to get two weeks of leave under new law
23 January 20201.jpg.rendition.320.320.jpg)
Parents who suffer the loss of a child under the age of 18 will be legally entitled to two weeks' leave from work under 'Jack's Law', the Government has announced -
Military veterans to get a third off train travel with new railcard
22 January 2020
A new railcard giving cheaper fares for military veterans will be launched from Armistice Day this year
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
7 January 2020
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
How much the Govt expects you to give your children for university
16 December 2019
Update Note 25 May 2017: The ready reckoners below have been updated with the new 2017/2018 living loan amounts. Also since first writing this blog, and seeing the strength of feeling it attracted, I have written an open letter to the Uni Minister asking him to start telling people about this. Yet sadly received his no we won’t...
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