Energy
Green Star Energy ordered to pay £60 per customer compensation after renters left unable to access accounts
Gas and electricity supplier Green Star Energy has been ordered to pay £350,000 after it failed to update its records and issue welcome packs to 1,829 new tenants, meaning they were unable to move to cheaper tariffs or access their accounts
4 July 2019
Warning over aggressive debt collections after energy firm failures
Tens of thousands of energy customers lost vital protection from aggressive debt collection following the collapse of 11 firms, which also left a potential bill of £172 million across the industry, according to Citizens Advice
21 June 2019
Avro Energy banned from taking on new customers
Small energy firm Avro Energy has been banned from taking on new customers because it hasn't joined the national smart meter network
18 June 2019
Energy firm apologises after offering £10 for five-star reviews
Small energy supplier Eversmart Energy has apologised after 1,000 customers were sent an email offering an incentive for leaving a five-star review
16 May 2019
Extra Energy customers still waiting for credit refunds five months after it stopped trading
Former Extra Energy customers are still waiting for their bill credit to be refunded almost five months after the firm stopped trading - and there's no set date for when they'll receive their refunds
17 April 2019
April price rises have kicked in - act now to beat the hikes
A new wave of price hikes hit today, from council tax and prescriptions to energy and broadband - and while you can't stop the rises, there are still plenty of ways to cut these bills
1 April 2019
Urgent call for Ofgem to step in after debt collectors contact 130,000 Spark Energy customers
Almost 130,000 Spark Energy customers have been contacted by debt collectors in the wake of its takeover by Ovo Energy, even though many have continued making normal payments and had no idea they owed any money, MoneySavingExpert can reveal. If you've had a letter, text or email from a debt collection firm, don't panic - we've full help on what it means and what you need to do
8 March 2019
'Misleading' smart meter ad banned
A 'misleading' radio advert which claimed installing a smart meter could save consumers an average of 354 kilowatt hours a year has been banned
6 March 2019
Solarplicity banned from taking on new customers
Energy supplier Solarplicity has been banned from taking on new customers for three months, or until it improves its customer service
22 February 2019
Npower becomes third big six supplier to hike bills after Ofgem's price cap rise
Npower has become the third big six supplier to increase its energy prices to the maximum allowed under the new cap on standard variable tariffs - hitting customers with an average 10.3% price rise from 1 April
13 February 2019
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Martin's Facebook scams winTwo major initiatives launched
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'£11,500 back in 10 days'Check your tax code
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New. 15 cheap cinema tipsIncl 2for1 & 'free' Sunday tix
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100+ cheap things to do with the kidsSummer savers, eg, free tennis
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FREE McDonald's cheeseburgerPlus 18 more McDonald's hacks
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Cheapest travel insuranceIf you've pre-existing conditions
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HSBC free £175 bank switchEnds Mon
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£30 Ted Baker specs via codeNorm £140
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Make 'em PAY YOU...To show your boarding pass
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Get ParentPay cash backLots left unspent? We show you how
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New. Top 1yr fixed savingsGet a fixed 2.02% AER
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Cheapest energy deal in 10 months – but it's from a brand new supplier
19 July 2019
New energy supplier Green has just launched the cheapest energy deal in 10 months. -
ITV and BBC to launch £6/mth streaming service
19 July 2019
ITV and the BBC have announced that their new 'BritBox' streaming service will be launched later this year -
Monzo tops our bank apps poll as traditional banks lag behind
19 July 2019
Challenger banks Monzo and Starling have scooped the top spots in our latest bank apps poll, with traditional banks left playing catch-up -
BA passengers disrupted by baggage system chaos – here's what to do if you're affected
18 July 2019
Some British Airways passengers travelling from Heathrow were forced to queue for hours due to a baggage system fault – some arrived at their destinations without their luggage -
Water bills to be cut by an average of £50 over the next five years
18 July 2019
Consumers will see their water bills cut by £50 over the next five years under plans unveiled today
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How much the Govt expects you to give your children for university
16 July 2019
Update Note 25 May 2017: The ready reckoners below have been updated with the new 2017/2018 living loan amounts. Also since first writing this blog, and seeing the strength of feeling it attracted, I have written an open letter to the Uni Minister asking him to start telling people about this. Yet sadly received his no we won’t...
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