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Energy

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The maximum amount of compensation given to households and businesses that lose electricity power as a result of severe weather has increased from £700 to £2,000, as part of a raft of new measures announced by energy regulator Ofgem. 
1 September 2023
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Some Ovo customers with a smart meter can now earn £10 a month in bill credit by lowering their energy usage during peak times. If you can get it, it's a no brainer – but you should still consider and keep an eye out for cheaper fixed deals, as they could save you more money in the long term.
24 August 2023
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Energy Secretary Grant Shapps has been questioned by MoneySavingExpert.com founder Martin Lewis about his lack of action to bring down standing charges and why he's yet to introduce an energy social tariff. On ITV's Good Morning Britain (on 19 July), Martin also grilled the minister on whether more support would be offered to vulnerable people this coming winter.
19 July 2023
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E.on Next will pay 500,000 customers £8 each in compensation after they struggled to get through to the firm on the phone last year. Below we explain who will get these payments and how.
14 June 2023
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Millions of Shell broadband and energy customers could be moved to a new provider in the coming months as the supplier has announced plans to sell these parts of its business following a "strategic review" – though there's no immediate change to your services and you should keep paying your bills as normal. 
6 June 2023
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Households on direct debit energy bills are likely to pay around 18% less for gas and electricity from 1 July, according to final price cap predictions shared today by MoneySavingExpert.com founder Martin Lewis – see his full explanation below.
19 May 2023
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Around 18,000 Good Energy and Ovo Energy customers have been, or are to be, refunded and offered compensation after the energy firms were found to have charged some users more than the maximum rates allowed. 
18 May 2023
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Some households with Boost prepayment meters have been hit with unexpected extra charges – totalling hundreds of pounds in some cases – due to a billing error which meant they had been paying too little for their energy. Below we explain what's happening and your rights.
9 May 2023
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British Gas has cut gas prices for over a million of its prepay meter users as of Saturday 1 April, bringing them in line with the rates paid by those on direct debit. The change means these customers will save an average of £59 each on their gas costs over the next year. Here's what you need to know. 
4 April 2023
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Almost every household has been charged the same price for their energy over the last year under the Energy Price Cap (EPC) and the Energy Price Guarantee (EPG), with no cheaper fixed deals to switch to. That has now changed, with Ovo launching a one-year fix for existing customers that undercuts the EPG level of £2,500 a year. Here's what you need to know...
27 March 2023

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