Energy

Former customers of defunct gas and electricity supplier Yorkshire Energy have vented their anger at new supplier Scottish Power over delays in issuing credit refunds, with some saying they've now waited two months to get their money back. Some are even still waiting to be transferred over. Here's the latest on what's happening and what your rights are. 

Funding for the Green Homes Grant voucher scheme is set to be slashed by around £1.5 billion from April, it's been revealed. 

Furious E.on pay-as-you-go energy customers say they have been left without heating and power in the middle of winter after the firm admitted thousands have seen delays in online and app payments reaching meters. But you can top-up over the phone in the meantime. 

Autoswitching households to cheaper energy deals is to be tested under new Government plans to keep gas and electricity bills affordable, while Warm Home Discount payments will increase. 

Tens of thousands of people who are eligible for winter fuel payments are being urged to check their details after 60,000+ letters on the scheme were sent out with incorrect information, which in a small number of cases could affect how much you're paid. Here's what to watch out for and what you need to do.

Energy supplier Utilita is facing a ban on taking on new customers after installing old first generation smart meters that often don't work when households switch.

Households on standard energy tariffs face a £21 hike in their bill next year to help suppliers cover coronavirus costs. But with analysts already forecasting a steep rise in the energy price cap after lockdown ends, that means in total prices could rocket by an estimated £84 a year. 

The Green Homes Grant scheme, which offers homeowners vouchers worth up to £5,000 to help cover the cost of making their homes more energy efficient, will be extended by a year.

Energy firm Utilita has agreed to pay a redress package of £500,000 after overcharging almost 40,000 of its prepayment customers. 

The new Green Homes Grant scheme is one of the Government's flagship Covid-recovery job-creation schemes, promising homeowners in England up to £5,000 free towards energy efficiency improvements. Yet it is being branded a massive flop by MoneySavingExpert.com founder Martin Lewis on the back of feedback and his snapshot Twitter poll, which lays bare problems with the scheme.