MSE News

European Union

Flight delayed by 'unruly behaviour'? You're NOT due compensation, EU court rules

Airlines don't have to compensate travellers whose flights are delayed by "unruly behaviour" by other passengers, according to a new ruling from a European court on a case which involved a passenger biting and assaulting others on board

12 June 2020

Mobile bank N26 to close all UK accounts in April

N26 has announced it will stop operating in the UK

11 February 2020

New EHICs now issued without EU symbol – but you CAN still use them until at least the end of the year

European Health Insurance Cards (EHICs) issued in the UK will no longer feature the European symbol. But don't worry, they will still be accepted in participating countries until at least the end of 2020

10 February 2020

New price cap on calls and texts to Europe kicks in today

The price of making an international call from the UK to an EU country will be capped at around 20p/min from today - but you're still likely to be able to save by calling via the internet

15 May 2019

Driving to Europe after Brexit? Here's when you'll need to ask your insurer for a green card

Some major insurers have told MoneySavingExpert they've started issuing 'green cards' to motorists who want to drive in the EU in case of a no-deal Brexit - but one big name isn't yet providing them. Here's how to apply and how long each insurer will take to send them

13 February 2019

Some EE and BT Mobile customers unable to use free EU roaming

Some EE and BT Mobile customers who fail credit checks can't use their UK allowances when travelling in the EU

30 August 2017

iD Mobile to refund customers after wrongly charging for EU roaming calls

Mobile network iD Mobile has been wrongly charging customers for using their phones abroad

16 August 2017

Worried about airport security delays? Here's what you need to know

UK passengers flying to and from Europe are facing long queues at some airports – here's what you need to know

2 August 2017

Calling Spain, Poland etc from your UK mobile? Weirdly it's cheaper outside the UK

New European Union rules mean it's cheaper to call other EU countries on your UK mobile once you're abroad

15 June 2017

EE to charge some customers to use data in EU despite 'ban' on roaming fees

Mobile network EE first to confirm some customers WILL face extra charges to use their full UK data allowance in Europe

8 May 2017

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