European Union
Driving to Europe after Brexit? Here's when you'll need to ask your insurer for a green card
Some major insurers have told MoneySavingExpert they've started issuing 'green cards' to motorists who want to drive in the EU in case of a no-deal Brexit - but one big name isn't yet providing them. Here's how to apply and how long each insurer will take to send them
13 February 2019
Some EE and BT Mobile customers unable to use free EU roaming
Some EE and BT Mobile customers who fail credit checks can't use their UK allowances when travelling in the EU
30 August 2017
iD Mobile to refund customers after wrongly charging for EU roaming calls
Mobile network iD Mobile has been wrongly charging customers for using their phones abroad
16 August 2017
Worried about airport security delays? Here's what you need to know
UK passengers flying to and from Europe are facing long queues at some airports – here's what you need to know
2 August 2017
Calling Spain, Poland etc from your UK mobile? Weirdly it's cheaper outside the UK
New European Union rules mean it's cheaper to call other EU countries on your UK mobile once you're abroad
15 June 2017
EE to charge some customers to use data in EU despite 'ban' on roaming fees
Mobile network EE first to confirm some customers WILL face extra charges to use their full UK data allowance in Europe
8 May 2017
Revealed: EU 'ban' on mobile roaming charges WON'T stop firms charging some extra fees for data
UK mobile users travelling in the EU could still face additional fees of around £7.80/GB to use their data allowance
2 May 2017
Vodafone unveils free roaming for new contracts – but soon everyone will have it anyway
Vodafone has launched free roaming in 40 destinations for new and upgrading customers
13 April 2017
Brexit letter to PM: Consumers must be protected, say MSE, Which? and Citizens Advice
The Prime Minister has been urged not to let consumer rights 'fall by the wayside' during negotiations
28 March 2017
Mark Warner Holidays orders its customers to pay currency exchange surcharge for pre-paid bookings
Customers have been left stunned after being told they must pay up to £50 extra per person
12 December 2016
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Sainsbury's Energy relaunches – this time Npower is providing the fuel
23 April 2019
Sainsbury's has today relaunched its energy offering, after partnering with big six firm Npower -
Booked a holiday to Sri Lanka? Your cancellation rights after terror attacks
23 April 2019
Sri Lanka is currently facing heightened security and a nationwide curfew following Sunday's terror attacks. If you're in the country now or due to travel there shortly, here's what you need to know -
Over £8 million Premium Bond prizes lost in the post – check if you're owed
23 April 2019
Over 180,000 premium bond prizes which were sent as cheques but never arrived in the post are waiting to be reclaimed, MoneySavingExpert can reveal -
Tesco Clubcard's Uber deal to end
23 April 2019
Tesco Clubcard customers will only be able to redeem points for credit to spend on Uber until 10 July, after which the offer will be scrapped. -
Sainsbury's Energy customers moved to British Gas – here's what you need to know
18 April 2019
If you're a Sainsbury's Energy customer, your account has been switched to British Gas
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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How to ‘Play Your Cards Right’ and appear on a TV game show
23 April 2019
Do you want to COME ON DOOOOWN and appear on a TV game show? It’s easier than you might think to get picked. Here are the tips and casting calls you need. Being on a TV game show can be a really fun experience and the chance of winning big prizes or cash is the icing on...
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