Financial Conduct Authority
Financial watchdog tells lenders to treat borrowers better as the cost of living crisis worsens - here's all you need to know
Lenders must make sure they're meeting customers' needs as more people are turning to borrowing as the cost of living rises, the Financial Conduct Authority (FCA) says. The regulator has written to 3,500 lenders to remind them of the standards they should meet.
16 June 2022
London Capital & Finance victims could get more FCA compensation following its failings, complaints commissioner says
London Capital & Finance (LCF) investors could get more compensation after the Financial Conduct Authority (FCA) was criticised over the way it treated victims. The regulators complaints commissioner said the FCA’s approach is “unjustified” and does “not stand up to scrutiny”.
18 March 2022
Claim management firms now have their fees capped by the Financial Conduct Authority - here's what this means for the consumer
A cap on the fees claims management companies charge customers has been introduced by the financial services regulator today, which it says will leave some people £1,000's better off.
1 March 2022
Buy now, pay later shoppers could be due a refund if they were charged a late payment fee, under new FCA proposals
Shoppers using certain buy now, pay later services may be due refunds after wrongly being charged late payment fees.
14 February 2022
Financial watchdog releases Christmas anti-fraud jingle to help consumers scupper loan fee scammers
The finance watchdog has released a Christmas jingle music video as part of an anti-fraud campaign to help protect consumers from loan fee fraud this festive season.
9 December 2021
Financial firms will have new duty to act in consumers' best interests under sweeping plans
The financial watchdog has proposed sweeping changes that would mean financial service providers give consumers better protection while preventing them from harm before it even happens.
7 December 2021
Prepaid funeral sellers face cold-calling ban as regulator unveils new rules
The Financial Conduct Authority has revealed details on how it plans to regulate prepaid funeral sellers from next summer, with measures including a ban on cold calling, a set penalty-free cancellation period and providers requiring authorisation
8 November 2021
Action needed to protect access to cash and ensure vulnerable people can access financial services, says House of Lords committee
Members of the House of Lords have called on the Government to protect access to cash and to do more to prevent the poorest from being excluded from access to financial services.
24 April 2021
London Capital & Finance investors in line for up to £68,000 payout under new Government scheme - but they won't get back everything lost
Around 8,800 London Capital & Finance (LCF) investors are set to receive compensation of up to £68,000 under a new Government scheme, the Treasury has announced today.
19 April 2021
London Capital & Finance investors given compensation hope under new Government scheme
London Capital & Finance (LCF) investors have been given compensation hope after the announcement that HM Treasury will set up a scheme for those who lost money when the bond firm went bust. It comes as a damning report reveals the firm hadn't been effectively supervised by the financial watchdog
17 December 2020
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29 June 2022
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8 travel-money must-knows
Don't overpay to pay (ole!)
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Martin's energy need-to-knows
As bills set to rise by 52%
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New. Cheapest ever loans at 2.7%
If you NEED to borrow
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44 tips to be tight (in a good way)
Eg, use bulldog clips to eke out last toothpaste
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£50 two-week summer break
For teens - free if on a low income
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Blue Light Card discounts boosted
For NHS and emergency workers
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2for1 theme parks and attractions
Alton Towers, Thorpe Park and more
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Provident confirms payouts for borrowers – but they'll get back less than 10% of what they're owed
5 July 2022![]()
Provident borrowers who were mis-sold loans they couldn't afford will receive refunds of some of the interest and fees they were charged this July, it's been confirmed. But they'll get back less than 10% of what they're owed. -
Funeral plan provider Safe Hands has gone into administration – what to do now if you have a prepaid plan with Safe Hands or others
5 July 2022![]()
Safe Hands, a prepaid funeral plan provider, has fallen into administration leaving thousands of customers worried about what to do next and concerns growing that other companies will follow suit. Here's what it means for you, as well as information on providers to beware buying plans from presently. -
Coronavirus travel rights
4 July 2022![]()
We've the latest on the testing and self-isolation rules for travellers visiting popular destinations abroad, plus full refund and insurance rights for overseas and UK travel. -
MSE Exclusive: Households in Great Britain due £150 million in council tax refunds – check NOW to see if you're one of the 862,000 due a payout
3 July 2022![]()
Households are being urged to check NOW if they are one of the 862,000 due a refund of overpaid council tax, with an investigation by MoneySavingExpert.com showing residents in England, Scotland and Wales could claim back a total of just over £150 million. -
Virgin launches fee-free train booking app and you can earn points to redeem at Greggs and more - here's how it works
1 July 2022![]()
Virgin has launched a free app that allows rail passengers to book trains directly, without a booking fee. Users can also earn points on spending to redeem on Virgin experiences, Greggs sausage rolls and more.
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Martin Lewis: The one thing everyone aged over 66 needs to know
17 June 2022![]()
It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: What I asked the Chancellor to do when I spoke to him on Monday...
26 May 2022![]()
With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making. -
Martin Lewis: Got a cash ISA? You should probably ditch it
24 May 2022![]()
Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022![]()
I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
Clever ways to calculate your finances
