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Financial Conduct Authority

The free and independent Financial Ombudsman Service (FOS) – which settles disputes between UK-regulated financial companies and consumers – could be reformed in future, the Government has announced. But it's still very early days – for now, there are NO changes to how the Ombudsman works and you can still escalate your complaint to the service as usual.
15 November 2024
Car finance mis-selling investigation expected to find wrongdoing, regulator says.
It's "improbable" that a major investigation into hidden, unfair car finance commission will find no evidence of wrongdoing, the boss of the financial watchdog behind the probe has said. It's another indicator that millions of drivers could be in line for payouts. To check if you could be due £1,000s back, use our FREE car finance reclaim guide and tool.
14 March 2024
Millions who bought a car or van on motor finance could be due a payout as major mis-selling investigation launched – what we know.
If you bought a car or van on motor finance from the likes of Barclays Partner Finance, Blackhorse and Santander, and you think you were overcharged, you could be due a payout as a major mis-selling investigation has been launched. MoneySavingExpert.com founder Martin Lewis is also warning anyone affected to lodge a new complaint now, so it's in the queue for when any action is taken.
7 February 2024
Someone using a mobile. On the screen it says 'buy now, pay later'.
MoneySavingExpert.com (MSE) founder Martin Lewis has pleaded with the Government not to be "yankers" and shelve much needed buy now, pay later (BNPL) regulation. His call comes as Citizens Advice, MSE and Which? have teamed up again to urge the Government to protect BNPL users.
20 November 2023
A woman withdrawing cash from an ATM
Banks and building societies will face fines if they fail to protect consumers' free access to cash under new powers being given to the financial regulator. 
18 August 2023
A woman using a calculator
Savers with accounts that pay low or no interest will soon be prompted to consider alternatives under a crackdown by the regulator. The Financial Conduct Authority (FCA) has announced a raft of measures designed to better protect savers amid concerns they're being ripped off.
31 July 2023
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Your right to a refund when credit card purchases go wrong could be shaken-up under plans put forward to potentially overhaul the Consumer Credit Act, which encapsulates Section 75 protections. However, there's no change for now and any amendments could take years to come into force. 
12 July 2023
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New guidance designed to help homeowners struggling with their mortgage payments has been published by the financial regulator, though it has been likened to a "thin sandwich" by MoneySavingExpert.com founder Martin Lewis. However, Martin has said he is hopeful the measures put lenders in a position to be able to offer quick-fire support in the event of future interest rate shocks.
10 March 2023
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The Financial Conduct Authority's executive director of strategy and competition Christopher Woolard explains why the regulator is examining how insurance firms set prices. Views do not necessarily reflect those of MoneySavingExpert.com.
8 November 2022
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Almost eight million people in the UK are currently struggling to pay their bills, according to the financial regulator. If you are facing financial difficulty, we explain how to check if you're eligible for support and how to try and cut costs and save on essential bills. 
21 October 2022

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