Financial Conduct Authority
PPI phone lines jammed and banks' websites crash as claims flood in on deadline day
Hours ahead of the PPI deadline, Santander's PPI enquiry form has been "temporarily unavailable" while customers of other banks are reporting website problems and waits of up to 90 minutes on the phone. The deadline to claim is 11.59pm TODAY (Thursday) - so here's what to do if you're affected
29 August 2019
Nationwide to hike overdraft fees for majority of customers
Nationwide has announced its overdraft rate will be a whopping 39.9% APR – meaning most of its customers who use their overdrafts are set to be worse off
25 July 2019
New rules set to help travellers with medical conditions access insurance
Travel insurance firms would need to direct customers with pre-existing medical conditions to providers that can cover them, under new proposals
16 July 2019
Mr Motivator joins Arnie for last-chance PPI campaign
With just over two months to go until the PPI complaints deadline, the financial regulator has enlisted '90s icon Mr Motivator to join Arnold Schwarzenegger's animatronic head in urging consumers to make a claim
17 June 2019
'Buy now, pay later' firms banned from backdating interest on money you've already repaid
Firms which offer 'buy now, pay later' deals won't be able to charge backdated interest on money that's already been repaid, under new rules the financial regulator says will come into effect from November
12 June 2019
Martin: 'After 10 years there's finally an end to unfair bank charges'
Fixed daily overdraft fees will be banned and replaced with a single interest rate next April, the financial regulator has announced
7 June 2019
Crackdown on 'shameful' prepaid funeral sales tactics
The Government has announced plans to crack down on high-pressure sales tactics from prepaid funeral plan providers - and wants the financial regulator to oversee the industry
3 June 2019
New rules for claims management firms from today
Unhappy customers who have used claims management firms will be able to escalate their complaints to the financial ombudsman from today, as the sector will now be regulated by the Financial Conduct Authority
1 April 2019
Homeowners could switch to a cheaper mortgage more easily as lending rules are set to be relaxed
Tens of thousands of mortgage prisoners are now one step closer to being freed, after the financial regulator began consulting on relaxing mortgage affordability rules, in an important step forward for MoneySavingExpert.com's long-running campaign.
26 March 2019
Regulators 'need to do more' to prove they protect consumers
The spending watchdog has said that the regulators for financial services, energy, water and communications sectors are unable to prove they are offering enough protection for consumers
20 March 2019
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Urgent. 1wk warning...To anyone 16+ who's never owned a home
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Amazon Black Friday dealsAre they any good?
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British Airways flights delayed by 'technical issue' - what you need to know
21 November 2019
Scores of British Airways flights have been delayed by a technical issue this morning, the airline has said -
Thomas Cook customers left confused by emails from claims firms
20 November 2019
Some Thomas Cook customers who are waiting for refunds from the Civil Aviation Authority (CAA) have been left confused after receiving out-of-the-blue emails from claims firms -
Register by 26 November to vote in December's general election – here's what you need to know
19 November 2019
Anyone planning to vote in December's general election who isn't yet on the electoral roll has until Tuesday 26 November to register. -
PayPoint top-up for British Gas prepay customers to end – what you need to know
18 November 2019
The way British Gas customers with prepayment meters top up is changing from January 1, as they’ll no longer be able to top up via PayPoint at their usual newsagent or supermarket. -
Another blow for savers as M&S Bank cuts its 5% rate – are regular savings still worth it?
15 November 2019
Today marks another blow for savers, as M&S Bank becomes the latest firm to slash rates on its market-leading regular savings account from 5% AER to 2.75% AER
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Martin Lewis VIDEO: Should you pay off your Plan 1 student loan?
22 October 2019
If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide... -
Martin Lewis: Debt desperation to happy homeowner in 8 years
21 October 2019
No matter how dire your money situation seems, there is always hope. Things may never be perfect, but they can improve and taking action is the best way to make that happen. The team recently forwarded me an email from Jay, which exemplifies that in beautiful technicolour detail. And Jay has now kindly given me permission to reproduce it
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