Financial Conduct Authority
Payment holidays and premium reviews confirmed for insurance customers struggling due to coronavirus
The financial regulator has confirmed it will introduce measures to help insurance customers struggling during the coronavirus pandemic – meaning insurers will need to assess whether they can change what's covered to offer customers lower premiums. Insurers may also be expected to offer customers payment holidays of up to three months
14 May 2020
London Capital & Finance investors to start getting decisions on compensation claims this month
Investors who lost £1,000s with the collapsed bond firm London Capital & Finance (LCF) will start hearing whether they're eligible for compensation for claims related to misleading advice later this month
5 May 2020
Regulator warns lenders against suspending credit cards for all those in persistent debt
The financial regulator has written to credit card firms telling them to review how they treat customers in 'persistent debt'
3 February 2020
Minister considering extending regulation to help mortgage prisoners
Treasury Minister John Glen has said that he is willing to consider extending the limits of the financial regulator's powers to help more 'mortgage prisoners' who are stuck on expensive deals with unregulated lenders and lenders that no longer offer new mortgages
28 January 2020
Martin: 'FCA subtly slaps banks' wrists – and provides some relief for overdraft prisoners'
The financial regulator has written to major banks asking them how they decided on their overdraft prices, after several providers announced rates to 40% - and it's warned that banks must act to help consumers hurt by the changes
28 January 2020
PPI phone lines jammed and banks' websites crash as claims flood in on deadline day
Hours ahead of the PPI deadline, Santander's PPI enquiry form has been "temporarily unavailable" while customers of other banks are reporting website problems and waits of up to 90 minutes on the phone. The deadline to claim is 11.59pm TODAY (Thursday) - so here's what to do if you're affected
29 August 2019
Nationwide to hike overdraft fees for majority of customers
Nationwide has announced its overdraft rate will be a whopping 39.9% APR – meaning most of its customers who use their overdrafts are set to be worse off
25 July 2019
New rules set to help travellers with medical conditions access insurance
Travel insurance firms would need to direct customers with pre-existing medical conditions to providers that can cover them, under new proposals
16 July 2019
Mr Motivator joins Arnie for last-chance PPI campaign
With just over two months to go until the PPI complaints deadline, the financial regulator has enlisted '90s icon Mr Motivator to join Arnold Schwarzenegger's animatronic head in urging consumers to make a claim
17 June 2019
'Buy now, pay later' firms banned from backdating interest on money you've already repaid
Firms which offer 'buy now, pay later' deals won't be able to charge backdated interest on money that's already been repaid, under new rules the financial regulator says will come into effect from November
12 June 2019
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Coronavirus Finance & Bills Help
10 July 2020
Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back. -
Coronavirus Travel Rights
10 July 2020
The coronavirus outbreak is causing major travel disruption around the globe -
Tesco Bank to scrap current account interest
9 July 2020
Tesco Bank customers will no longer earn interest on their current accounts from September -
Free TV licences to end for most over-75s next month
9 July 2020
The BBC will go ahead with a plan to end free TV licences for many over-75s, after a delay because of the coronavirus pandemic -
What are your rights to a refund if you need to change or cancel a wedding?
8 July 2020
Including can you reschedule, what do insurers cover and will you get a refund?
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Martin Lewis: Payment holidays extended – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more
6 July 2020
Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
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