Financial Conduct Authority
Regulator warns lenders against suspending credit cards for all those in persistent debt
The financial regulator has written to credit card firms telling them to review how they treat customers in 'persistent debt'
3 February 2020
Minister considering extending regulation to help mortgage prisoners
Treasury Minister John Glen has said that he is willing to consider extending the limits of the financial regulator's powers to help more 'mortgage prisoners' who are stuck on expensive deals with unregulated lenders and lenders that no longer offer new mortgages
28 January 2020
Martin: 'FCA subtly slaps banks' wrists – and provides some relief for overdraft prisoners'
The financial regulator has written to major banks asking them how they decided on their overdraft prices, after several providers announced rates to 40% - and it's warned that banks must act to help consumers hurt by the changes
28 January 2020
PPI phone lines jammed and banks' websites crash as claims flood in on deadline day
Hours ahead of the PPI deadline, Santander's PPI enquiry form has been "temporarily unavailable" while customers of other banks are reporting website problems and waits of up to 90 minutes on the phone. The deadline to claim is 11.59pm TODAY (Thursday) - so here's what to do if you're affected
29 August 2019
Nationwide to hike overdraft fees for majority of customers
Nationwide has announced its overdraft rate will be a whopping 39.9% APR – meaning most of its customers who use their overdrafts are set to be worse off
25 July 2019
New rules set to help travellers with medical conditions access insurance
Travel insurance firms would need to direct customers with pre-existing medical conditions to providers that can cover them, under new proposals
16 July 2019
Mr Motivator joins Arnie for last-chance PPI campaign
With just over two months to go until the PPI complaints deadline, the financial regulator has enlisted '90s icon Mr Motivator to join Arnold Schwarzenegger's animatronic head in urging consumers to make a claim
17 June 2019
'Buy now, pay later' firms banned from backdating interest on money you've already repaid
Firms which offer 'buy now, pay later' deals won't be able to charge backdated interest on money that's already been repaid, under new rules the financial regulator says will come into effect from November
12 June 2019
Martin: 'After 10 years there's finally an end to unfair bank charges'
Fixed daily overdraft fees will be banned and replaced with a single interest rate next April, the financial regulator has announced
7 June 2019
Crackdown on 'shameful' prepaid funeral sales tactics
The Government has announced plans to crack down on high-pressure sales tactics from prepaid funeral plan providers - and wants the financial regulator to oversee the industry
3 June 2019
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30 March 2020If you're worried about work during the coronavirus crisis, this guide looks at your rights, whether you're an employee or you're self employed, including who's eligible to be furloughed.
30 March 2020The Government and commercial airlines have formed a new arrangement to rescue tens of thousands of Britons stranded abroad by coronavirus, the Foreign Secretary Dominic Raab has announced.
30 March 2020Italian-inspired restaurant and deli chain Carluccio's has entered administration, due to problems "exacerbated by Covid-19"
30 March 2020Rent-to-own chain Brighthouse has collapsed into administration after shops had to be shut due to coronavirus
30 March 2020The Prime Minister Boris Johnson has unveiled sweeping restrictions on public movement to tackle the spread of coronavirus, warning the public "you must stay at home". This means events both big and small will be cancelled across the UK. To help, we're working flat out to answer your questions on these issues and more.
25 February 2020If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide...
24 February 2020
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