MoneySavingExpert News

Financial Conduct Authority

Buying a prepaid funeral plan? You now have more protection after regulator intervenes

From today, all prepaid funeral plans in the UK will be policed by the financial regulator – meaning you'll be protected if you buy a plan from an authorised firm and it later goes bust.

29 July 2022

Financial watchdog tells lenders to treat borrowers better as the cost of living crisis worsens - here's all you need to know

Lenders must make sure they're meeting customers' needs as more people are turning to borrowing as the cost of living rises, the Financial Conduct Authority (FCA) says. The regulator has written to 3,500 lenders to remind them of the standards they should meet.

16 June 2022

London Capital & Finance victims could get more FCA compensation following its failings, complaints commissioner says

London Capital & Finance (LCF) investors could get more compensation after the Financial Conduct Authority (FCA) was criticised over the way it treated victims. The regulators complaints commissioner said the FCA’s approach is “unjustified” and does “not stand up to scrutiny”.

18 March 2022

Claim management firms now have their fees capped by the Financial Conduct Authority - here's what this means for the consumer

A cap on the fees claims management companies charge customers has been introduced by the financial services regulator today, which it says will leave some people £1,000's better off.

1 March 2022

Buy now, pay later shoppers could be due a refund if they were charged a late payment fee, under new FCA proposals

Shoppers using certain buy now, pay later services may be due refunds after wrongly being charged late payment fees.

14 February 2022

Financial watchdog releases Christmas anti-fraud jingle to help consumers scupper loan fee scammers

The finance watchdog has released a Christmas jingle music video as part of an anti-fraud campaign to help protect consumers from loan fee fraud this festive season.

9 December 2021

Financial firms will have new duty to act in consumers' best interests under sweeping plans

The financial watchdog has proposed sweeping changes that would mean financial service providers give consumers better protection while preventing them from harm before it even happens.

7 December 2021

Prepaid funeral sellers face cold-calling ban as regulator unveils new rules

The Financial Conduct Authority has revealed details on how it plans to regulate prepaid funeral sellers from next summer, with measures including a ban on cold calling, a set penalty-free cancellation period and providers requiring authorisation

8 November 2021

Action needed to protect access to cash and ensure vulnerable people can access financial services, says House of Lords committee

Members of the House of Lords have called on the Government to protect access to cash and to do more to prevent the poorest from being excluded from access to financial services.

24 April 2021

London Capital & Finance investors in line for up to £68,000 payout under new Government scheme - but they won't get back everything lost

Around 8,800 London Capital & Finance (LCF) investors are set to receive compensation of up to £68,000 under a new Government scheme, the Treasury has announced today.

19 April 2021