MoneySavingExpert News

Good Energy

Four energy firms pay millions in compensation over late final bills and overcharging customers – here's what you need to know

Four energy firms – E.on Next, Good Energy, Octopus Energy and Ovo Energy – have paid millions in compensation to households.

23 May 2023

Good Energy and Ovo Energy to refund 18,000 households after overcharging them - here's what you need to know

Around 18,000 Good Energy and Ovo Energy customers have been, or are to be, refunded and offered compensation after the energy firms were found to have charged some users more than the maximum rates allowed.

18 May 2023

70,000 Good Energy customers face steep price hike

Green gas and electricity supplier Good Energy is to increase its prices by an average of 7% next month

20 December 2017

Co-op hit by customer service backlash in MSE energy poll

Co-op Energy has drastically fallen down the customer services rankings over the last six months

8 June 2015

Good Energy joins Ecotricity in freezing gas and electricity prices

The two green power firms pledge to hold their prices until the end of March

29 November 2013

It's not just the big boys upping energy bills

Hundreds of thousands of households will be hit by smaller energy firms increasing gas and electricity costs

23 November 2012