Heathrow
More than half of UK airports STILL don't have free water fountains
Four UK airports are in the process of installing free drinking water fountains but half still don't have them
10 July 2018
British Airways to launch new boarding policy - here's what you need to know
British Airways will introduce a policy to board travellers with the cheapest tickets in two separate groups
20 November 2017
Ryanair postpones plans to cut cabin baggage allowance
Ryanair has postponed plans to cut its cabin baggage allowance until after Christmas
24 October 2017
Is lipstick really a liquid? Airports enforce different make-up security rules
Varying airport security rules are forcing holidaymakers to cram cosmetics such as lipstick into their 'liquids' bags
24 August 2017
No water fountains in more than HALF of UK airports
MoneySavingExpert.com is calling on 18 UK international airports to offer free drinking water fountains to passengers
26 July 2017
BA flights chaos after IT meltdown - your rights
British Airways passengers who were caught in the Bank Holiday IT failure are beginning to receive compensation
29 May 2017
Heathrow flights cancelled and delayed amid heavy fog – your rights
More than 10,000 passengers flying in and out of London Heathrow have been affected by cancellations and delays
23 January 2017
British Airways extends cheaper hand luggage-only fares to Heathrow
The airline says passengers can save £10 each way on flights from Heathrow and London City
11 September 2013
Know your flight compensation rights as cold snap grounds planes
Freezing fog has played havoc with flights this morning, so here's a rundown of your rights
12 December 2012
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£15 for a £49 Google Home MiniOr 'free' if you've Spotify Family)
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Sainsbury's Energy customers warningYou're being moved to British Gas
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Two free audiobooks (4 for some)ANY title allowed
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23 Beatrix Potter books ?28Incl Peter Rabbit
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Sainsbury's Energy customers moved to British Gas – here's what you need to know
18 April 2019
If you're a Sainsbury's Energy customer, your account has been switched to British Gas -
Student loan interest rates set to drop in September – what you need to know
17 April 2019
Student loan interest rates are set to drop in September. Current students from England and Wales will almost certainly see the rate drop from 6.3% to 5.4% - and many former students with outstanding loans will see their rates dip too -
Now TV's cinema pass prices have gone up – check if you can beat the hike
17 April 2019
Thousands of Now TV customers will see a price rise of £2 a month after the firm upped the cost of its cinema pass - but you may still be able to beat the hike -
Extra Energy customers still waiting for credit refunds five months after it stopped trading
17 April 2019
Former Extra Energy customers are still waiting for their bill credit to be refunded almost five months after the firm stopped trading - and there's no set date for when they'll receive their refunds -
Holiday firms warned over unfair cancellation charges
17 April 2019
Travel firms have been warned against forcing travellers to pay large non-refundable deposits, or charging hefty cancellation fees, by the competition watchdog
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Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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