MSE News

Home energy

Avro Energy banned from taking on new customers

Small energy firm Avro Energy has been banned from taking on new customers because it hasn't joined the national smart meter network

18 June 2019

Energy firm apologises after offering £10 for five-star reviews

Small energy supplier Eversmart Energy has apologised after 1,000 customers were sent an email offering an incentive for leaving a five-star review

16 May 2019

Sainsbury's Energy relaunches – this time Npower is providing the fuel

Sainsbury's has today relaunched its energy offering, after partnering with big six firm Npower

24 April 2019

SSE pays £700,000 after missing smart meter target

Big six energy supplier SSE has agreed to pay £700,000 to Ofgem after missing its 2018 targets for installing smart meters

3 April 2019

First Utility renamed Shell Energy – here's what you need to know

Energy and broadband supplier First Utility has been renamed Shell Energy, a year after it was bought by Shell

25 March 2019

SSE takes on failed supplier Brilliant Energy's 17,000 customers

SSE has been appointed by energy regulator Ofgem to take on Brilliant Energy's 17,000 domestic customers

14 March 2019

'Misleading' smart meter ad banned

A 'misleading' radio advert which claimed installing a smart meter could save consumers an average of 354 kilowatt hours a year has been banned

6 March 2019

Huge hidden price hike looming for 100,000s of British Gas customers

Some customers rolling off temporary tariffs will see bills jump by 18%

2 March 2019

SSE becomes the last of the big six to hike bills following Ofgem price cap rise

Following this latest increase about 11 million big six customers are now facing £100+/year price rises from April

21 February 2019

British Gas and Scottish Power to hike bills after Ofgem price cap rise

About three million British Gas customers will be hit with an average £119/year rise from Monday 1 April

19 February 2019

Suggest a Story

Got a money-related news story that affects you? Email us