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Avro Energy banned from taking on new customers
Small energy firm Avro Energy has been banned from taking on new customers because it hasn't joined the national smart meter network
18 June 2019
Energy firm apologises after offering £10 for five-star reviews
Small energy supplier Eversmart Energy has apologised after 1,000 customers were sent an email offering an incentive for leaving a five-star review
16 May 2019
Sainsbury's Energy relaunches – this time Npower is providing the fuel
Sainsbury's has today relaunched its energy offering, after partnering with big six firm Npower
24 April 2019
SSE pays £700,000 after missing smart meter target
Big six energy supplier SSE has agreed to pay £700,000 to Ofgem after missing its 2018 targets for installing smart meters
3 April 2019
First Utility renamed Shell Energy – here's what you need to know
Energy and broadband supplier First Utility has been renamed Shell Energy, a year after it was bought by Shell
25 March 2019
SSE takes on failed supplier Brilliant Energy's 17,000 customers
SSE has been appointed by energy regulator Ofgem to take on Brilliant Energy's 17,000 domestic customers
14 March 2019
'Misleading' smart meter ad banned
A 'misleading' radio advert which claimed installing a smart meter could save consumers an average of 354 kilowatt hours a year has been banned
6 March 2019
Huge hidden price hike looming for 100,000s of British Gas customers
Some customers rolling off temporary tariffs will see bills jump by 18%
2 March 2019
SSE becomes the last of the big six to hike bills following Ofgem price cap rise
Following this latest increase about 11 million big six customers are now facing £100+/year price rises from April
21 February 2019
British Gas and Scottish Power to hike bills after Ofgem price cap rise
About three million British Gas customers will be hit with an average £119/year rise from Monday 1 April
19 February 2019
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Two months of 'breathing space' for those in problem debt from 2021
19 June 2019
People struggling with serious debt are set to be given a longer grace period of 60 days before being hit with further interest, charges and enforcement action from 2021 -
BT Sport and TV customers to face price hikes from next month
18 June 2019
Hundreds of thousands of BT Sport and TV customers will be hit with price hikes of up to £48/yr from next month - but if you're affected you can leave the TV part of your contract penalty-free -
Watchdog could be given extra powers to fine rule-breaking firms
18 June 2019
Firms could be fined directly by the competitions watchdog if they break consumer law, under new proposals from the Government -
Avro Energy banned from taking on new customers
18 June 2019
Small energy firm Avro Energy has been banned from taking on new customers because it hasn't joined the national smart meter network -
Lloyds launches new app feature to view current accounts, savings and credit cards all in one place
17 June 2019
Lloyds Banking Group has launched an app feature that allows customers to view their current accounts, savings and credit cards all in one place – the first of its kind.
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Martin Lewis: Are you an overdraft prisoner? How to escape it
10 June 2019
The old adage - that banks will lend you an umbrella when the sun shines, and ask for it back when it rains - feels like a modern reality for many with overdrafts -
Do I need to show my boarding pass at airport shops? (video & guide)
9 April 2019
It’s one of those niggling frustrations. You want to buy something at the airport and you’re badgered for your boarding pass in order to purchase. Many people ask me if they need to bother, so here’s my quick video answer… Some frequently asked questions… After I originally posted this video on social media, there were a few...
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