Thousands of former GNE customers still waiting to be transferred to EDF - four months after the supplier went bust
Thousands of former customers of the defunct gas and electricity supplier Green Network Energy (GNE) are still waiting for EDF Energy to set up their accounts - four months after it was appointed as their new supplier - and it's unclear when the problems will be resolved.
3 June 2021
Bulb to hike energy prices by £69/yr for millions from June – but most can save £200+/yr by switching
About 1.7 million Bulb customers will see gas and electricity bills rise for a second time this year, after the supplier announced it is raising the price of its standard credit tariff by £69/yr on average from next month. But most can beat the hikes and save £200+/yr by switching to a cheaper deal.
21 May 2021
Former GNE customers left in limbo as EDF warns it will take until May to complete transfers
Over 250,000 customers of the defunct gas and electricity supplier Green Network Energy (GNE) are still waiting for EDF Energy to set up their accounts two months after it was appointed as their new supplier, MoneySavingExpert.com can reveal.
1 April 2021
Utilita to pay £500,000 for overcharging its customers
Energy firm Utilita has agreed to pay a redress package of £500,000 after overcharging almost 40,000 of its prepayment customers
29 October 2020
Regulator approves sale of SSE energy business to Ovo
The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020
10 December 2019
Power NI to hike electricity prices by 6%
Northern Ireland's largest energy supplier Power NI is to hike electricity prices by 6.1%, meaning the typical bill for those on its standard tariff will jump by £35/year.
15 August 2019
Energy price cap for prepayment customers could be extended after smart meter delays
The competition watchdog has called for the prepayment price cap to stay in place after 2020 due to the slow roll-out of smart meters
31 July 2019
Avro Energy banned from taking on new customers
Small energy firm Avro Energy has been banned from taking on new customers because it hasn't joined the national smart meter network
18 June 2019
Energy firm apologises after offering £10 for five-star reviews
Small energy supplier Eversmart Energy has apologised after 1,000 customers were sent an email offering an incentive for leaving a five-star review
16 May 2019
Sainsbury's Energy relaunches – this time Npower is providing the fuel
Sainsbury's has today relaunched its energy offering, after partnering with big six firm Npower
24 April 2019
16 June 2021
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Waitrose shakes up loyalty card terms to prevent shoppers stacking two newspaper offers together to get bigger discounts21 June 2021Waitrose has shaken up its terms and conditions to prevent shoppers with a daily, weekly or weekend newspaper subscription from using their MyWaitrose card in the same transaction. It means shoppers can no longer stack the two schemes together to get a bigger discount on their shop.
Warning - certain Applaws, Pets at Home, Sainsbury's and Wilko branded cat food recalled over fears it could be linked to fatal disease21 June 2021Pet owners have been warned to stop feeding certain dry food to their cats over fears it could be linked to a fatal disease. Certain Applaws, Pets at Home, and Sainsbury’s branded cat food made by Fold Hill Foods are affected by the precautionary recall but you can get a full refund from retailers.
21 June 2021Many are worried about the UK impact of the coronavirus on their ability to pay bills and even stay in their home. This guide tells you what help's out there if you can't pay bills or pay loans or credit cards back.
18 June 2021JPMorgan Chase has this week struck a deal to purchase UK digital investment platform Nutmeg. Both firms have confirmed there will be no change for Nutmeg customers for now, although they've promised a wider range of products and services in future.
17 June 2021The first-ever curriculum mapped financial education textbook – funded jointly by MoneySavingExpert founder Martin Lewis and the Money and Pensions Service – has now landed in secondary schools in Scotland.
Martin Lewis: Why you shouldn't worry too much about your credit score – it’s not actually a real thing14 June 2021When it comes to finances, numbers are key – whether it's what you earn, your credit card balance or the interest rate on your mortgage, small changes can add up to a big difference. Yet there's one number you shouldn't pay too much attention to – your credit score.
18 May 2021If you started university between 1998 and 2012, or since then in Scotland and Northern Ireland, you'll have a Plan 1 student loan. While much is written about whether those with savings should overpay the current English Plan 2 student loans, there's little out there about Plan 1. I wanted to change that, so here's a video explaining how to decide...
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