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Thousands of former GNE customers still waiting to be transferred to EDF - four months after the supplier went bust

Thousands of former customers of the defunct gas and electricity supplier Green Network Energy (GNE) are still waiting for EDF Energy to set up their accounts - four months after it was appointed as their new supplier - and it's unclear when the problems will be resolved.

3 June 2021

Bulb to hike energy prices by £69/yr for millions from June – but most can save £200+/yr by switching

About 1.7 million Bulb customers will see gas and electricity bills rise for a second time this year, after the supplier announced it is raising the price of its standard credit tariff by £69/yr on average from next month. But most can beat the hikes and save £200+/yr by switching to a cheaper deal.

21 May 2021

Former GNE customers left in limbo as EDF warns it will take until May to complete transfers

Over 250,000 customers of the defunct gas and electricity supplier Green Network Energy (GNE) are still waiting for EDF Energy to set up their accounts two months after it was appointed as their new supplier, MoneySavingExpert.com can reveal.

1 April 2021

Utilita to pay £500,000 for overcharging its customers

Energy firm Utilita has agreed to pay a redress package of £500,000 after overcharging almost 40,000 of its prepayment customers

29 October 2020

Regulator approves sale of SSE energy business to Ovo

The competition watchdog has approved the sale of big six energy supplier SSE's household energy business to Ovo Energy, meaning 3.5 million SSE customers are set to be moved over to Ovo after January 2020

10 December 2019

Power NI to hike electricity prices by 6%

Northern Ireland's largest energy supplier Power NI is to hike electricity prices by 6.1%, meaning the typical bill for those on its standard tariff will jump by £35/year.

15 August 2019

Energy price cap for prepayment customers could be extended after smart meter delays

The competition watchdog has called for the prepayment price cap to stay in place after 2020 due to the slow roll-out of smart meters

31 July 2019

Avro Energy banned from taking on new customers

Small energy firm Avro Energy has been banned from taking on new customers because it hasn't joined the national smart meter network

18 June 2019

Energy firm apologises after offering £10 for five-star reviews

Small energy supplier Eversmart Energy has apologised after 1,000 customers were sent an email offering an incentive for leaving a five-star review

16 May 2019

Sainsbury's Energy relaunches – this time Npower is providing the fuel

Sainsbury's has today relaunched its energy offering, after partnering with big six firm Npower

24 April 2019