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If your energy smart meter isn't automatically sending readings to your supplier like it's supposed to, you may soon be due compensation of £40. Under new proposals from energy regulator Ofgem, suppliers will also have to offer quicker fixes when you report a smart meter issue – though we don't yet know exactly how either of these measures will work in practice.
28 March 2025

Around 2.7 million more families, including one million with children, will become eligible for the £150 Warm Home Discount next winter under new plans put forward by the Government to help tackle current high energy costs. But the extension is only mooted for winter 2025/26 at this stage.
25 February 2025

The Energy Secretary Claire Coutinho has written to the regulator Ofgem asking it to tackle the issue of high standing charges, which make up around £334 of most people's annual bills. It comes just days after MoneySavingExpert.com (MSE) founder Martin Lewis met with the minister and pushed her on the issue.
1 April 2024

Unbelievably, a debt collection firm has been sending emails that appear to be signed by the late pop star Michael Jackson asking for repayments owed to energy firms that have gone bust. In some cases, people don't owe the debt, in others they do – unfortunately it's not always 'black and white'.
12 March 2024
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