Home phones

Around 4.4 million Virgin Media home phone, broadband and TV customers will be hit with inflation-busting price hikes of 5.4% on average from 1 February 2016, the provider has announced.

TalkTalk customers will lose a 10% discount they currently enjoy for paying bills promptly, as the provider's axing its 'speedy payment discount' from 1 December.

Millions of Sky home phone and broadband customers will be hit with inflation busting price hikes from 1 December, the provider has revealed.

Four million TalkTalk customers will be hit with inflation busting price hikes of up to 50% from 1 October, the provider has revealed today.

About 10 million BT broadband, phone and TV customers will be hit with inflation-busting price rises of up to 7% from 20 September. Now's the last chance for large numbers to switch elsewhere penalty-free.

Mobile phone users may find it easier to change provider in future, as communications regulator Ofcom has today launched a consultation on how to improve switching.

Millions of BT broadband, phone and TV customers will be hit with inflation-busting price rises of up to 7% from September in the latest raft of hikes from the telecoms giant. It's the third time since the start of 2014 it has raised standard line rental prices.

Price promises made by broadband providers are misleading customers and costing them up to six and a half times more than adverts imply, new research from Citizens Advice reveals.

Plusnet home phone and broadband customers will be hit with price hikes from 2 September, although affected customers can leave penalty free as a result.

Mobile and broadband provider EE has been fined £1 million for failing to tell customers who'd complained about its service that they could take gripes to a free independent arbitrator. But affected customers may still be able to take their complaint further.