Post Office phone customers face price hikes of up to £42/yr
The Post Office has announced that it will be raising the price of some call plans and landline calls in November, with some customers facing increases of up to £42/year
2 October 2020
BT promises a year without broadband or phone price hikes
BT says prices for its millions of broadband, mobile or line rental customers will be frozen until March 2020
15 January 2019
TalkTalk to charge for blocking anonymous calls
TalkTalk is to charge £2 a month for its Anonymous Caller Reject service, which automatically blocks calls from withheld numbers
10 October 2018
Plusnet customers wrongly charged twice for £200 offer
More than 1,000 of Plusnet customers have been billed twice for a £200 line rental saver offer, while others were wrongly told they'd been charged for contracts they'd already cancelled, after the firm introduced a new billing system
25 September 2018
BT to raise prices AGAIN - how to beat the hikes
BT has warned it's hiking some landline, broadband, TV and Sport prices in September - here's what we know so far
26 June 2018
TalkTalk named the most complained about broadband and landline provider
TalkTalk is the most complained about broadband and landline provider according to new data
18 April 2018
EE and Virgin mobile phone users 'unable to make calls'
EE and Virgin Mobile customers are reporting widespread problems trying to make calls today
10 October 2017
Slow broadband? Many will soon be able to switch if it's not fixed in 30 days
Proposed rule changes mean big broadband firms will have to let customers quit if they fail to provide minimum speeds.
6 October 2017
Cold-calling firm Keurboom fined record £400,000 by watchdog
A cold-calling firm has been fined a record £400,000 after it made nearly 100 million nuisance calls in just 18 months
11 May 2017
Plusnet to increase line rental and call charges - how to beat the hikes
Plusnet has become the latest home phone and broadband supplier to push up its prices for line rental
5 May 2017
11 May 2022
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Customers of collapsed rent-to-own firm BrightHouse unlikely to receive any form of refund - here are all the details16 May 2022Customers of collapsed rent to own company BrightHouse are unlikely to get any money back after the firm's joint administrators said the cost of refunding people would "far exceed" the money available.
16 May 2022The energy price cap, which governs what most pay for their energy, is set to change every three months from October under plans announced by Ofgem today. The regulator also revealed it will also make the 'market stabilisation charge' harsher. This is a charge levied on firms acquiring new customers, which will make it harder for suppliers to undercut the price cap with cheaper fixed deals.
Warning: Aldi, M&S, Sainsbury's, Tesco, and more recall chicken products over salmonella fears - here are your refund rights16 May 2022Aldi, M&S, Sainsbury's, Tesco, and Waitrose are recalling a number of chicken products over fears of a salmonella outbreak. We explain your refund rights below.
NHS prescription costs frozen in England for the first time in 12 years – here are all the details and how to save on your medicine bills16 May 2022NHS prescription costs will remain frozen at £9.35 an item for the next 12 months. This is welcome news for many but remember to check if you qualify for free prescriptions or if you can save money with a prescription 'season ticket'. See below for more details.
Thousands of public sector workers to see redundancy payments cut after Government shake-up – your rights explained13 May 2022Thousands of public sector workers in England could soon see the amount they get as redundancy pay cut under new Government guidance.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
3 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
Martin Lewis: What happened to my pledge to give £10m to charity – 2022 update (spoiler: it's now £20m)11 April 2022Nearly a decade ago, in June 2012, MSE joined the MSM Group and I pledged £10m to go to charity. As that was a public pledge and I feel I've a duty of transparency, every year or two I bash out a blog report to explain where I'm up to, and who's got what money.
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