MoneySavingExpert News

Home phones

TalkTalk customers to be hit with price hikes from October, but you can beat them

TalkTalk is upping the cost of line rental and more for its four million customers

27 August 2015

BT price hike: Last chance to beat it

About 10 million BT broadband, phone and TV customers will be hit with price rises of up to 7% from 20 September

25 August 2015

Plans to improve mobile phone switching revealed

Ofcom has today launched a consultation on how to improve mobile phone switching

28 July 2015

How to beat BT's broadband, home phone and TV price hikes

BT broadband, home phone and TV customers will be hit with price hikes of up to 7% from 20 September

27 July 2015

'Misleading' ads hit broadband users' pockets

Price promises made by broadband providers are costing them up to six and a half times more than adverts imply

22 July 2015

EE fined £1m for 'serious' complaints handling failures

Mobile and broadband provider EE has been fined £1 million for 'serious' failings in the way it handled complaints

3 July 2015

Plusnet to hike home phone and line rental prices

Plusnet home phone customers will be hit with price hikes in September, with Line Rental Saver up by £30

3 July 2015

0845 and 0870 number price hike warning as Ofcom changes rules on call pricing

Mobile users can call any 080 number for free from tomorrow, while Ofcom is also shaking up 084 and 087 number charges

30 June 2015

Plusnet tops the customer service tables again, while AOL and EE take the wooden spoon

72% of Plusnet customers rated its home phone customer service as 'great', while 68% said the same of its broadband

26 June 2015

Ofcom implementing easier telecoms switching

Millions of broadband and landline customers should find it easier to switch providers, Ofcom says

19 June 2015