MoneySavingExpert News

Internet

Plusnet and John Lewis broadband customers to get automatic compensation for service issues – here's how to get money back

Plusnet and John Lewis broadband customers will be automatically compensated for delayed repairs and loss of service.

5 May 2022

Virgin Media and O2 launch Volt, their first joint product which offers to boost mobile data and broadband speeds for customers of both firms – how it works

Newly-merged O2 and Virgin Media have launched a new product called Volt, allowing eligible customers to get their mobile data allowances doubled and their broadband speeds boosted to the next level at no extra charge.

20 October 2021

New FREE guide on what to teach kids about spending money safely online launched

Not-for-profit internet safety body Internet Matters has launched a free ten-point guide with tips to help kids and young people build good online money management habits.

13 April 2021

MPs launch inquiry into banking IT failures

An influential group of MPs has launched an inquiry into IT failures at financial institutions, after a series of major outages this year at several different banks

22 November 2018

Price gap between the cheapest fibre and standard broadband deals is shrinking

The price gap between the cheapest fibre and standard broadband deals is closing, new analysis by MSE reveals

18 June 2018

Broadband adverts to show AVERAGE speeds

From next week, adverts from broadband providers will all have to show the average rather than the top speeds they offer

18 May 2018

Internet and phone costs drop for the first time in almost nine years, MSE Bills Tracker shows

The average internet and phone costs fell year-on-year by 0.4%, shows MSE Bills Tracker

3 April 2018

Broadband prices hit seven-month low - check NOW to see if you can save

The broadband price war is hotting up with prices dropping to the cheapest we've seen in the past seven months

27 March 2018

Vodafone's new offer will discount next month's bill if your broadband speed drops - here's what you need to know

Vodafone has launched a broadband minimum speed guarantee which promises to cut your monthly bill if your speed drops

1 March 2018

New Ofcom rules to help those with slow broadband from 2019

Regulator Ofcom has announced it will give its code of practice a bit more oomph, with new rules applying from 2019

1 March 2018