MSE News


Broadband speed information 'failing consumers'

Ofcom has this week called on internet service providers to improve the information given on broadband speeds

16 May 2012

HSBC and First Direct systems crash (but now say it's sorted)

HSBC and First Direct customers have reported being unable to use their cards or access their accounts online

4 November 2011

Broadband speed advertising code branded 'disappointing'

Broadband providers have been told to only advertise 'up to' speeds if at least 10% of users can can get that performance

3 October 2011

Orange and T-Mobile users' slow mobile internet struggle: how to boost speed

Millions of Orange and T-Mobile customers could be left with snail-like web speeds because their network has failed to update its systems

22 September 2011

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