Lloyds Bank wrongly declares customer DEAD, closing his account and cancelling all his direct debits
A Lloyds account holder was wrongly declared dead by the high street bank after data from the death notification service was misread by the lender, resulting in the customer having his account closed and his direct debits cancelled.
14 October 2021
Lloyds to introduce up to £28/mth fee for customers with 'free' access to its Gold, Platinum and Premier packaged bank accounts
The move impacts customers who took out these accounts before 2005 and who benefitted from offers to have the monthly fee waived provided they kept a certain amount of money in the accounts each month.
16 July 2021
Lloyds, Halifax and Bank of Scotland pay out £13.6m in compensation over misleading home insurance renewal letters
About 350,000 Halifax, Lloyds and Bank of Scotland home insurance customers who had a policy between 2009 and 2017 have been paid an average of £38 each in compensation
9 July 2021
Lloyds and Halifax to close 44 branches by November – see the full list and where you can bank instead
29 Lloyds Bank branches and 15 Halifax branches are to close by the end of November, with the banks blaming the move on customers using them less.
24 June 2021
Interest rates on Club Lloyds and Bank of Scotland Vantage accounts to be slashed
Lloyds and Bank of Scotland customers will earn less interest on Club Lloyds and Vantage accounts from October
23 July 2020
Banks to defer mortgage payments and increase credit limits for those struggling due to coronavirus
Several major banks have announced support measures for customers affected by coronavirus, including mortgage payment holidays and increased credit limits
10 March 2020
Lloyds, Halifax and Bank of Scotland to charge up to 49.9% interest on overdrafts from April
Lloyds, Halifax and Bank of Scotland will scrap daily fees for arranged overdrafts from April and instead charge an interest rate based on customers' credit history
22 January 2020
Lloyds Trustcard customers only have weeks to spend their points ahead of reward shake-up
Lloyds is revamping its legacy Trustcard credit card reward scheme, meaning customers will earn cashback rather than points – but some will have just weeks to redeem hundreds of pounds of points to avoid losing them
31 October 2019
Ditch Club Lloyds & Bank of Scotland Vantage – they're cutting interest in October
Lloyds and Bank of Scotland are cutting the interest paid on balances of up to £4,000 on their Club Lloyds and Vantage accounts
8 July 2019
200,000 Lloyds, Halifax and Bank of Scotland customers to get payouts after admin blunder
Around 200,000 Lloyds, Halifax and Bank of Scotland customers are owed payments of £30 each on average, due to administrative errors dating back to 2012 which may have led to them not switching to better products
26 April 2019
12 January 2022
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17 January 2022The cost of a TV licence will remain frozen for the next two years, the Government has announced. Households will not see any increase to their £159 a year bill until 1 April 2024.
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Barclaycard makes mysterious payments to customers who were wrongly charged, with some receiving £300 - here's all you need to know17 January 2022Barclaycard is giving refunds to hundreds of credit card customers who have suffered issues relating to operations procedures, default fees and incorrect interest charges. Here's what you need to know.
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14 January 2022Savings app Chip has simplified its membership plan structure, reducing it from three plans to two, and has also added its autosaving feature to its free 'Chip' plan. These changes – which came into effect on 14 January – apply to both new and existing customers.
29 December 2021
29 November 2021I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes".
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
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