MoneySavingExpert News

Lloyds

Lloyds Bank wrongly declares customer DEAD, closing his account and cancelling all his direct debits

A Lloyds account holder was wrongly declared dead by the high street bank after data from the death notification service was misread by the lender, resulting in the customer having his account closed and his direct debits cancelled.

14 October 2021

Lloyds to introduce up to £28/mth fee for customers with 'free' access to its Gold, Platinum and Premier packaged bank accounts

The move impacts customers who took out these accounts before 2005 and who benefitted from offers to have the monthly fee waived provided they kept a certain amount of money in the accounts each month.

16 July 2021

Lloyds, Halifax and Bank of Scotland pay out £13.6m in compensation over misleading home insurance renewal letters

About 350,000 Halifax, Lloyds and Bank of Scotland home insurance customers who had a policy between 2009 and 2017 have been paid an average of £38 each in compensation

9 July 2021

Lloyds and Halifax to close 44 branches by November – see the full list and where you can bank instead

29 Lloyds Bank branches and 15 Halifax branches are to close by the end of November, with the banks blaming the move on customers using them less.

24 June 2021

Interest rates on Club Lloyds and Bank of Scotland Vantage accounts to be slashed

Lloyds and Bank of Scotland customers will earn less interest on Club Lloyds and Vantage accounts from October

23 July 2020

Banks to defer mortgage payments and increase credit limits for those struggling due to coronavirus

Several major banks have announced support measures for customers affected by coronavirus, including mortgage payment holidays and increased credit limits

10 March 2020

Lloyds, Halifax and Bank of Scotland to charge up to 49.9% interest on overdrafts from April

Lloyds, Halifax and Bank of Scotland will scrap daily fees for arranged overdrafts from April and instead charge an interest rate based on customers' credit history

22 January 2020

Lloyds Trustcard customers only have weeks to spend their points ahead of reward shake-up

Lloyds is revamping its legacy Trustcard credit card reward scheme, meaning customers will earn cashback rather than points – but some will have just weeks to redeem hundreds of pounds of points to avoid losing them

31 October 2019

Ditch Club Lloyds & Bank of Scotland Vantage – they're cutting interest in October

Lloyds and Bank of Scotland are cutting the interest paid on balances of up to £4,000 on their Club Lloyds and Vantage accounts

8 July 2019

200,000 Lloyds, Halifax and Bank of Scotland customers to get payouts after admin blunder

Around 200,000 Lloyds, Halifax and Bank of Scotland customers are owed payments of £30 each on average, due to administrative errors dating back to 2012 which may have led to them not switching to better products

26 April 2019