Mobile internet

If you've got an old mobile handset you may soon lose internet access. Vodafone has become the first major mobile network to switch off 3G in parts of the country with other networks set to follow. Here's how to check if your handset is impacted and what you need to do about it.  

Tens of thousands of Three mobile users are set to lose a perk that allows them to roam at no extra cost in 71 countries. MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit. It's a U-turn from Three, which had said it would keep inclusive roaming for those on older contracts.

More than two-thirds of mobile phone customers use less than 3GB of data a month, a poll of MoneySavingExpert.com users has revealed – as new analysis from Citizens Advice warns £800 million is wasted each year on unused data. 

Millions of O2 customers were unable to use their mobile data for almost 24 hours - service has now been restored and compensation has been announced, but if you were left out of pocket, here's what you need to know.

Mobile firm Three is adding to its list of countries you can use your phone in without paying roaming charges from 15 June. But you'll still face a limit on the amount of your UK data allowance you can use abroad and fees for exceeding that limit – despite the much-touted 'ban' on EU roaming charges coming in next month.

Mobile network giant EE has become the first provider to confirm some customers with high data packages WILL face extra charges to use their full UK allowance while travelling in Europe, even after a supposed 'ban' on EU roaming charges has come into effect.

UK mobile users travelling in the European Union could still face hefty additional fees of about £7.80/GB to use their data allowance – despite a much-touted EU 'ban' on roaming charges coming into effect this summer.

A man hit with a shock £10,500 bill for exceeding his dongle's data allowance has won a partial reprieve from the Ombudsman after MoneySavingExpert.com highlighted his case.

Pay-monthly customers on mobile network Three will see their bills rise by 2.6% next month in line with inflation - even if they're in the middle of their contract term.

Vodafone, EE and O2 have announced that millions of mobile phone customers will face inflationary mid-contract price hikes in the next couple of months. Here's what your rights are if you're affected – unfortunately if you're in your minimum term, you're unlikely to be able to quit your contract penalty-free.