MoneySavingExpert News

Mobile internet

Got an old phone? You may soon lose internet access as Vodafone begins to turn off 3G with others to follow

Vodafone has become the first major mobile network to switch off 3G in parts of the country with other networks set to follow.

14 March 2023

Tens of thousands of Three customers to lose 'free' roaming abroad as they're 'forced' on to new contracts - here's all you need to know

MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit.

21 January 2022

Don't fall for high-data deals – most users need less than 3GB a month

Over two-thirds of mobile phone customers use less than 3GB of data a month, a poll of MoneySavingExpert.com users has revealed – as new analysis from Citizens Advice warns £800 million is wasted each year on unused data

31 January 2019

O2 customers hit by data outage - here's what you need to know

O2 customers have been unable to use their mobile data this morning, and the network has confirmed it is investigating the issues

7 December 2018

Three to extend 'Feel At Home' offer – but some WILL still pay to use data in EU after roaming charges 'ban'

Three is adding to its list of countries with free roaming, but you'll still face a limit on your data use in the EU

12 May 2017

EE to charge some customers to use data in EU despite 'ban' on roaming fees

Mobile network EE first to confirm some customers WILL face extra charges to use their full UK data allowance in Europe

8 May 2017

Revealed: EU 'ban' on mobile roaming charges WON'T stop firms charging some extra fees for data

UK mobile users travelling in the EU could still face additional fees of around £7.80/GB to use their data allowance

2 May 2017

Vodafone ordered to reduce customer's £10,500 data bill

Ombudsman rules the bill should be cut by 75% after investigation finds Vodafone was partly to blame

11 April 2017

Three customers face 2.6% mid-contract price rise from May - your rights

The inflation-led increase affects mid-contract customers and follows similar rises from Vodafone, EE and O2

3 April 2017

Vodafone, EE and O2 customers facing inflation-led mid-contract price hikes

Some EE mobile customers will see their bills rise by 2.5% from 30 March, while O2 will increase prices by 2.6% in April

14 February 2017