Mobile

If you're an out-of-contract Sky Mobile customer, you'll see prices rise by £1 to £3 a month – £12 to £36 a year – from Wednesday 14 February. But you don't have to accept the hikes – you can try to haggle or leave penalty-free. If you're still in contract, you won't be affected.

Thousands of Three customers were unable to make or receive calls on Thursday morning, although the mobile network provider said the problem had been resolved by lunchtime. The outages took place across England, Scotland and Wales, the telecoms provider said.

Three mobile customers who make calls or send text messages outside of their standard allowance will see prices hiked from 1 July. Some pay-as-you-go costs are also rising. But mobile users who regularly use these services can cancel contracts penalty-free as a result. 

Mobile users who sign up to a pay-monthly or Sim-only contract with O2 from 25 March, including existing customers who renew their contracts after this date, will be hit with price hikes of at least 3.9% from April 2022. It comes as the provider shakes up its terms and conditions. 

Virgin Mobile customers who were affected by Tuesday's outage will be offered free data or a day's refund of airtime charges, the firm has announced.