MoneySavingExpert News


Thousands of Nationwide customers sent new debit cards that don't work

Nationwide customers who's debit cards expire at the end of this month have been sent replacement cards that don't work. The building society admitted an issue which meant these cards are unable to be activated. Here's what we know.

10 June 2022

Nationwide offers refunds after technical glitch delays payments again – what you need to know

Thousands of Nationwide customers were left unable to transfer money in or out of their accounts after an internal technical glitch meant that all faster payments were queued. Nationwide says that any customers who have been unfairly charged because of the delay will be refunded.

28 February 2022

Nationwide pays £60 to banking customers affected by its recent glitch - here's what you need to know

Thousands of customers affected by the three Nationwide glitches over the past month could be eligible for compensation, the building society says. If you’ve been financially impacted then it might be worth contacting the bank to see if you can get money back.

13 January 2022

Nationwide to refund customers hit by fees after being unable to receive or send payments

The bank says it is trying to resolve the problem, which means there is currently a delay on outbound and inbound faster payments.

22 December 2021

First ever sub-1% five-year mortgage fix launched by Nationwide – check if you can take advantage of record low rates

Nationwide's deal is another reminder of the fierce competition between lenders – there's no better time to check if you could save £1,000s on your mortgage

21 July 2021

Nationwide hit by ISA backlog leaving some waiting months for savings to be transferred

Thousands of savers hoping to transfer to Nationwide's 'Member Exclusive Fixed Rate ISA' are facing delays, with some waiting as long as three months. It comes after the building society was inundated with requests for the new account, which was a best buy at the time of its launch in March.

10 June 2021

Nationwide to scrap cashback on its credit cards

Over a million Nationwide credit card holders will lose their 0.25% cashback deal in December, as the building society is scrapping this perk for its Select and Cash Reward cards

30 October 2020

Nationwide to slash FlexDirect interest – but newbies still have three weeks to grab 5% for a year

Nationwide is to cut the interest on its popular FlexDirect current account from 5% to 2% AER in May

6 April 2020

70,000 Nationwide customers owed refunds after overdraft alerts error

Nationwide customers are to be refunded £900,000 after a review ordered by the competition watchdog found the building society failed to properly warn them they were about to be charged for using an unarranged overdraft

6 February 2020