MoneySavingExpert News

Nationwide

Nationwide hit by ISA backlog leaving some waiting months for savings to be transferred

Thousands of savers hoping to transfer to Nationwide's 'Member Exclusive Fixed Rate ISA' are facing delays, with some waiting as long as three months. It comes after the building society was inundated with requests for the new account, which was a MoneySavingExpert.com best buy at the time of its launch in March.

10 June 2021

Nationwide to scrap cashback on its credit cards

Over a million Nationwide credit card holders will lose their 0.25% cashback deal in December, as the building society is scrapping this perk for its Select and Cash Reward cards

30 October 2020

Nationwide to slash FlexDirect interest – but newbies still have three weeks to grab 5% for a year

Nationwide is to cut the interest on its popular FlexDirect current account from 5% to 2% AER in May

6 April 2020

70,000 Nationwide customers owed refunds after overdraft alerts error

Nationwide customers are to be refunded £900,000 after a review ordered by the competition watchdog found the building society failed to properly warn them they were about to be charged for using an unarranged overdraft

6 February 2020

Nationwide double-charges hundreds of customers for credit card repayments

Hundreds of Nationwide customers have had their monthly credit card repayment taken twice, with one family overcharged by up to £2,500, MoneySavingExpert.com can reveal

16 January 2020

100,000s of Help to Buy ISAs opened in week before deadline – here's what to do if you missed out

Over 40% of Nationwide's Help to Buy ISA accounts were opened in the final week before the deadline, as a last-minute rush saw over 300,000 applications at the building society alone - but if you missed out, you can still boost your savings with a Lifetime ISA

9 December 2019

National insurance number delays hit 16-year-olds trying to beat Help to Buy ISA deadline

Some 16-year-olds are struggling to open a Help to Buy ISA before the deadline at the end of this month because they haven't yet received their NI numbers

14 November 2019

1,000s of Nationwide customers owed refunds after PPI breaches

Nationwide will pay an estimated £2 million in refunds to about 7,000 PPI customers, after it failed to send them important information

18 October 2019

Nationwide to cut interest and overhaul overdraft fees on FlexPlus account – is it still worth it?

Nationwide has started telling customers about changes it's making to its FlexPlus packaged bank account in November, which include slashing in-credit interest and raising overdraft fees for many. We've full details of the changes below, plus our analysis of whether the account will still be worth it

27 August 2019

320,000 Nationwide customers owed average £19 refund for overdraft charges

Nationwide will refund £6 million to current account customers, after failing to send customers the correct alerts warning them about unarranged overdraft fees

8 August 2019