Nationwide

Nationwide has paid around 20,000 banking customers £60 in compensation after a technical error saw their direct debits fail as a result of not being able to transfer funds into their accounts. Others may also be able to claim refunds or goodwill payments - though there are no guarantees. 

Nationwide customers have been unable to transfer money in or out of their bank account since around 7am, leaving some without wages just days before Christmas. The bank says it is trying to resolve the problem, which means there is currently a delay on outbound and inbound faster payments. 

Nationwide has decided to axe its free European travel insurance offer for all existing FlexAccount  customers who still have it from 31 December. This follows its earlier decision to stop offering the perk to new FlexAccount customers back in December 2016.

Nationwide has launched a five-year fixed-rate mortgage deal at 0.99% – the first time interest rates on a five-year deal have EVER dropped below 1%. While mortgage interest rates have been continually creeping down over recent months, Nationwide's latest deal is another reminder of the fierce competition between lenders. So there's no better time to check if you could save £1,000s on your mortgage now.

Thousands of savers hoping to transfer to Nationwide's 'Member Exclusive Fixed Rate ISA' are facing delays, with some waiting as long as three months. It comes after the building society was inundated with requests for the new account, which was a MoneySavingExpert.com best buy at the time of its launch in March.

Over a million Nationwide credit card holders will lose their 0.25% cashback deal in December, as the building society is scrapping this perk for its Select and Cash Reward cards. 

Nationwide is to cut the interest on its popular FlexDirect current account, in yet another blow to current account perks.

Nationwide customers are to be refunded £900,000 after a review ordered by the competition watchdog found the building society failed to properly warn them they were about to be charged for using an unarranged overdraft.

Hundreds of Nationwide customers have had their monthly credit card repayment taken twice, with one family overcharged by up to £2,500, MoneySavingExpert.com can reveal. 

Over 40% of Nationwide's Help to Buy ISA accounts were opened in the final week before the deadline, as a last-minute rush saw over 300,000 applications at the building society alone – but if you missed out, you can still boost your savings with a Lifetime ISA.