Ofgem

Economy Energy is being investigated by Ofgem amid fears its marketing and telesales practices could have broken the rules.

Forced installations of prepay energy meters for those in debt with their supplier could be banned for the most vulnerable customers, Ofgem has proposed.

Embattled energy supplier Extra Energy has once again been ranked bottom of the Citizens Advice performance table after receiving a record number of complaints.

Energy regulator Ofgem has announced that an interim price cap set to save four million people on prepay meters around £75/year will come into effect from next April.

Concerns about energy provider SSE's approach to switching its customers – and particularly those in vulnerable situations – onto prepay meter tariffs has sparked an investigation by the energy regulator.

An investigation into energy supplier Extra Energy has been launched by regulator Ofgem after a record number of complaints were lodged with Citizens Advice.

The competition watchdog has said it will force energy suppliers to open up customer databases to let rivals offer those on standard tariffs better deals, as part of a series of measures to reform the energy market. But if you're worried about being spammed, you now won't get emails unless you opt in.

Regulator Ofgem is proposing to introduce a small levy on all energy bills to ensure customers don't lose out if their energy firm becomes insolvent.

Scottish Power has been ordered to pay £15 million to customers for IT failings that resulted in more than 300,000 people either receiving their energy bills late or for the wrong amount.  

Age UK has vowed to address concerns around a lack of transparency after the Charity Commission branded its partnership with energy supplier E.on a "conflict of interest".