MoneySavingExpert News
Personal finance
The UK financial regulator has confirmed plans for a sweeping overhaul aimed at stopping financial firms mistreating consumers and to ensure, among a raft of other measures, that companies are not able to leave existing customers languishing on poor deals while new ones are offered the best rates.
27 July 2022
The Financial Conduct Authority has today announced a series of proposals aimed at improving financial services complaints handling, including banning firms from using premium rate numbers for post-sale calls and allowing people to take their complaints to the Ombudsman at an earlier stage.
12 December 2014
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