Phones

BT customers will no longer be able to get a discount on their home phone and broadband line rental by paying for a year upfront as its 'line rental saver' product is being axed for new sign-ups and renewals from 21 July. If you currently use it, you won't pay any more until your contract expires after this date, but when it does you'll be switched to paying line rental monthly – meaning you'll lose the £20 a year saving.  

EE is to start charging all pay-as-you-go customers to use their mobiles in Europe from today. The change means you'll have to pay to use your mobile data, make voice calls and send texts in 47 European countries and destinations that were previously included in EE's "Roam Like Home" allowance.

Plusnet Mobile is closing down in the "coming months", which means all of its customers need to switch provider if they want to keep using their handsets – particularly if they want the same phone number.

Millions of smartphones and tablets in the UK will ring out and vibrate for up to 10 seconds as part of an emergency alert test at 3pm on Sunday 23 April. Here's what you need to know.

BT customers have complained that they've been forced into overdrafts after payments were wrongly taken twice this month. The telecommunications giant said it will refund any duplicate payments taken automatically.

Pay monthly Tesco Mobile customers whose contracts expired before 1 February 2023 will see their mobile bills increase this spring by 14.4%, the mobile provider has announced. Going forward, you'll also need a Clubcard to avoid mid-contract price rises. But affected users can sign up to a new plan or cancel penalty-free to avoid this year's hikes. Here's what you need to know.

Millions of O2 and Virgin Mobile customers will be hit with price hikes of up to 17.3% in April, the mobile providers' parent company has confirmed. Below we explain what's happening and what you can do about it.

Around 1.3 million Sky Mobile customers who are out of contract will see their prices rise by £1 a month, an average of 9%, from 14 February. It's the first time in five years the provider has raised prices on any of its mobile plans, but you can try to haggle or leave penalty-free. If you're still in contract, you won't be affected.  

New and existing Asda Mobile pay-as-you-go (PAYG) customers will be charged more for calls, texts and data from today (26 September), with the provider hiking prices by at least 150%. Below we explain what's happening and how to beat the hikes.

MoneySavingExpert.com has today published a new report containing worrying findings on EU roaming. It comes as post-Brexit roaming protections have now ended and most major networks have reintroduced roaming fees in the EU, ultimately leaving mobile users with weaker rights and many with higher costs.