Phones

The Post Office is to increase the cost of both its phone line rental and many calls from 1 January 2015 - but if you're affected and are unhappy with the rise, you'll be able to leave your contract penalty-free.

Bills for Virgin Media customers are to increase by an average of 5.9% from 1 February 2015, but those affected can leave penalty free if they aren't happy with their new costs.

TalkTalk TV, home phone and broadband customers who are quick off the mark to pay their monthly bill and qualify for a 15% discount have been dealt a blow as the early repayment incentive drops to 10% off from this month.

If you're planning to buy a latest model phone from O2, be aware that you'll actually be taking out a loan for the handset, which will appear on your credit file and could impact your ability to get credit elsewhere.

Sky home phone customers will be hit by line rental price hikes along with a number of other price rises from 1 December.

Ofcom has fined mobile network Three £250,000 for poor handling of customer complaints.

The telecoms regulator has fined insurer Ageas £10,000 for making abandoned calls to UK consumers.

People looking to cash-in their old mobile phones as they upgrade to the iPhone 6, iPhone 6 Plus or any other device could find themselves up to £79 out of pocket if they don't compare prices, MoneySavingExpert.com has found.

Mobile network Giffgaff is cutting both the inclusive data allowance and the price of some of its goodybag bundles from 24 September – but whether you're a winner or a loser depends if you're a new or existing customer.