PPI

Nationwide will pay an estimated £2 million in refunds to about 7,000 PPI customers, after it failed to send them important information

18 October 2019

Santander has extended its deadline for submitting PPI claims after its website struggled with the amount of customers contacting it - so if you didn't get your claim in yesterday, go now

30 August 2019

Hours ahead of the PPI deadline, Santander's PPI enquiry form has been "temporarily unavailable" while customers of other banks are reporting website problems and waits of up to 90 minutes on the phone. The deadline to claim is 11.59pm TODAY (Thursday) - so here's what to do if you're affected

29 August 2019

With just over two months to go until the PPI complaints deadline, the financial regulator has enlisted '90s icon Mr Motivator to join Arnold Schwarzenegger's animatronic head in urging consumers to make a claim

17 June 2019

Unhappy customers who have used claims management firms will be able to escalate their complaints to the financial ombudsman from today, as the sector will now be regulated by the Financial Conduct Authority

1 April 2019

First it used Arnold Schwarzenegger's animatronic head to urge consumers to reclaim PPI - now the Financial Conduct Authority has enlisted two more celebrities in its campaign as next year's deadline approaches

8 November 2018

More consumers may be able to reclaim cash if they paid high levels of commission on PPI and weren't reminded of this

4 July 2018