PPI remains most complained-about product as claims deadline looms
Problems with PPI still make up more than half of all complaints received by the Financial Ombudsman Service
7 February 2017
Regulator delays PPI deadline decision after receiving 'large amount of feedback'
The FCA has delayed making its final decision on a deadline for reclaiming PPI
9 December 2016
PPI claimants told to contact card companies for refunds after claims firm goes bust – NEVER pay to reclaim PPI
PPI claimants may have lost £100s after handing over deposits to a Swansea claims management company that's gone bust
4 November 2016
PPI complaints continue to dominate Ombudsman's workload – reclaim for free
Problems with PPI accounted for more than half of the total number of ombudsman complaints from Jul to Sept
3 November 2016
Current account complaints fall 10% in first half of 2016
The number of complaints lodged against banks and other financial services firms fell by 2.6% between January and June
6 October 2016
Lloyds Bank most complained about financial company so far this year, Ombudsman figures reveal
Lloyds Bank, HSBC, Bank of Scotland and Barclays made up almost half of ombudsman complaints
6 September 2016
Deadline for reclaiming PPI proposed for June 2019 – if in doubt, reclaim now
The FCA still plans to put a time-bar on PPI complaints, with the cut-off expected to be in place by June 2019
2 August 2016
'I reclaimed £35,000 owed to my late husband using MSE's PPI guide'
A widow has received life-changing compensation from HSBC after sending off our PPI template letter
28 June 2016
Regulator fines CT Capital for 'serious failings' on PPI complaints
A company that mis-sold PPI has been fined almost £2.4 million after 'serious failings' with its complaints handling
2 June 2016
Payday loans and packaged bank accounts climb complaints league – but PPI remains top by a distance
Payday loans and packaged bank account complaints have skyrocketed during 2015/16, but PPI remains top of the league
26 May 2016
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27 May 2022John Lewis has partnered with rental clothing brand thelittleloop to launch a subscription rental service for children's clothes. Customers will pay a monthly, quarterly or six month fee to borrow between 6 and 14 items. Here’s how it’ll work.
27 May 2022Online shoppers at Morrisons will now see a 5% holding "deposit" taken on top of their total bill to help cover the cost of substitutions, the supermarket has said. So ensure you have the extra money in your account to place an order and bear in mind you can't access this cash until your final bill clears.
Martin Lewis backs calls to ensure search engines must prevent scam ads as part of the Online Safety Bill - here's all you need to know26 May 2022MoneySavingExpert (MSE) founder Martin Lewis has backed calls by consumer group Which? to tighten the wording within the forthcoming Online Safety Bill to ensure search engines, as well as social media companies, are forced to prevent fraudulent ads from appearing on their platforms. As it stands, the wording states that search engines only have to "minimise" fake ads.
Watch Martin Lewis's Q&A with Rishi Sunak on the new cost of living support package – plus more info on today's announcement26 May 2022Martin puts his, MSE users' and his social media followers' questions to Rishi Sunak following today's announcement of a new cost of living crisis support package.
Morrisons becomes the fourth major retailer to hike meal deal prices this year - here's how it compares24 May 2022Morrisons has increased the cost of its meal deal by 50p from £3 to £3.50, making it the fourth major retailer to up prices this year. Here's how it compares.
26 May 2022With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making.
24 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016.
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.
26 April 2022It's hard to believe the Money and Mental Health Policy Institute (MMHPI) charity is now six years old. As the chair of trustees, each year I write the foreword to its annual report – and today the 2021/22 report is out, so I thought I'd blog my formal chair's foreword here.
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