MSE News

RBS

Lloyds is yet again the worst offender for wrongly rejecting complaints

Lloyds Bank is the worst for wrongly rejecting both PPI complaints and other gripes, according to the Ombudsman

25 August 2015

The pound hits an eight year high buying €1.43 – here's how you get that rate

Tourist rates can be rubbish, so here are our top 10 tips to max your rate

21 July 2015

Urgent: Get £10 boost on top of record euro rate

The euro rate's at a seven-year high as £1 buys €1.41 and you can do even better

8 July 2015

NatWest/RBS glitch: Full Q&A as wages, benefits and more go missing

Natwest, RBS, Coutts and Ulster have admitted a number of customer payments are 'missing'

17 June 2015

'Apple Pay' coming to UK next month: Here's how it will work

Users of certain Apple devices will soon be able to pay for goods at some UK retailers using their handset

9 June 2015

RBS axes its YourPoints credit card reward scheme: Are you hit?

RBS has revealed it's scrapping its YourPoints credit card reward scheme as a result of a cap on interchange fees

16 April 2015

The best and worst banks: First Direct tops the table and Barclays gets the wooden spoon

More than 90% of First Direct's current account customers rate its service as 'great', compared to 39% at Barclays

25 February 2015

Lloyds is worst offender for wrongly rejecting customer complaints

Lloyds Bank wrongly turned away the most complaints, with 74% of consumers' complaints upheld by the ombudsman

24 February 2015

Technical glitch locks out some online Tesco Bank customers

Tesco Bank customers have been left frustrated after being unable to access their accounts online over the last few days

4 February 2015

Charge-free basic bank accounts unveiled

A basic bank account with no fees for failed payments has been unveiled by the Government today

15 December 2014

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