RBS launches £100 switching offer for new and existing customers
RBS is offering £100 to new and existing customers who switch to its Select, Reward or Premier current accounts – the second big bank switching bribe to launch in recent weeks
2 September 2020
36,000 NatWest and RBS customers owed overdraft refunds
Some 36,000 RBS, NatWest and Ulster Bank customers will be refunded a total of £2.2 million
3 June 2020
Banks to defer mortgage payments and increase credit limits for those struggling due to coronavirus
Several major banks have announced support measures for customers affected by coronavirus, including mortgage payment holidays and increased credit limits
10 March 2020
App-based banks lead our customer service poll – see how your bank did
Challenger bank Monzo has taken the crown in our latest banking customer service poll – knocking First Direct off the top spot for only the second time ever
3 March 2020
First Direct tops latest official banking league table
First Direct has pipped Metro Bank to the post to top the latest official banking service league table, while RBS took the wooden spoon for the fourth time
17 February 2020
NatWest and RBS to hike overdraft interest rates – but many will actually pay less as fees are scrapped
RBS and NatWest have become the latest banks to announce a steep hike in the interest charged on overdrafts, with some set to pay 39.49%. But the banks are also scrapping daily and monthly fees currently charged for overdrafts, meaning many will end up paying less overall to use them
6 January 2020
NatWest and RBS breaking new overdraft rules
RBS and NatWest are still including overdrafts when telling customers their 'available balance', despite new rules banning this
19 December 2019
Metro Bank and First Direct top latest official banking league table
Metro Bank and First Direct have jointly topped the latest official banking service league table, while RBS took the wooden spoon for the third time
15 August 2019
RBS and NatWest customers charged foreign purchase fees for buying from Apple UK
RBS and NatWest have promised to fix an issue which has seen some debit card customers charged foreign purchase fees when buying products from Apple UK's online store
1 August 2019
NatWest and RBS apologise after refusing to refund scam victims £10,000s despite new code
Two MoneySavers scammed into transferring £10,000s to fraudsters were wrongly refused refunds despite their banks being signed up to a new code to protect customers from the same type of scam
9 July 2019
21 July 2021
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26 July 2021Tesco Bank has announced it will close all existing current accounts on 30 November, with around 213,000 customers affected.
Mortgage prisoner review launched amid concerns even MORE homeowners could be trapped on expensive rates26 July 2021More homeowners than previously thought could be trapped on expensive mortgage rates and unable to switch, the Financial Conduct Authority (FCA) has admitted.
Plans for bailiffs to be self-regulated revealed but Martin Lewis warns compulsory regulation that all firms must follow is needed26 July 2021Plans for bailiffs in England and Wales to be self-regulated have been put forward by the Centre for Social Justice in a bid to better protect people in debt. But Martin Lewis, founder of MoneySavingExpert.com, warns that the industry-funded body doesn't go far enough, saying that every bailiff firm needs to be "tightly and independently" regulated.
23 July 2021Challenger bank Starling has taken the crown in our latest banking customer service poll, with digital rival Monzo coming a close second and former champion First Direct knocked into third place.
Energy price cap could be extended beyond 2023 and households given personalised switching advice under new Government plans23 July 2021The energy price cap, which limits how much suppliers can charge households on poor value standard variable tariffs (SVTs), could be extended beyond 2023, while households on those tariffs will be given personalised switching advice, under new plans announced by the Government today.
Martin Lewis: Why you shouldn't worry too much about your credit score – it’s not actually a real thing14 June 2021When it comes to finances, numbers are key – whether it's what you earn, your credit card balance or the interest rate on your mortgage, small changes can add up to a big difference. Yet there's one number you shouldn't pay too much attention to – your credit score.
22 July 2021
12 July 2021
Clever ways to calculate your finances