RBS launches £100 switching offer for new and existing customers
RBS is offering £100 to new and existing customers who switch to its Select, Reward or Premier current accounts – the second big bank switching bribe to launch in recent weeks
2 September 2020
36,000 NatWest and RBS customers owed overdraft refunds
Some 36,000 RBS, NatWest and Ulster Bank customers will be refunded a total of £2.2 million
3 June 2020
Banks to defer mortgage payments and increase credit limits for those struggling due to coronavirus
Several major banks have announced support measures for customers affected by coronavirus, including mortgage payment holidays and increased credit limits
10 March 2020
App-based banks lead our customer service poll – see how your bank did
Challenger bank Monzo has taken the crown in our latest banking customer service poll – knocking First Direct off the top spot for only the second time ever
3 March 2020
First Direct tops latest official banking league table
First Direct has pipped Metro Bank to the post to top the latest official banking service league table, while RBS took the wooden spoon for the fourth time
17 February 2020
NatWest and RBS to hike overdraft interest rates – but many will actually pay less as fees are scrapped
RBS and NatWest have become the latest banks to announce a steep hike in the interest charged on overdrafts, with some set to pay 39.49%. But the banks are also scrapping daily and monthly fees currently charged for overdrafts, meaning many will end up paying less overall to use them
6 January 2020
NatWest and RBS breaking new overdraft rules
RBS and NatWest are still including overdrafts when telling customers their 'available balance', despite new rules banning this
19 December 2019
Metro Bank and First Direct top latest official banking league table
Metro Bank and First Direct have jointly topped the latest official banking service league table, while RBS took the wooden spoon for the third time
15 August 2019
RBS and NatWest customers charged foreign purchase fees for buying from Apple UK
RBS and NatWest have promised to fix an issue which has seen some debit card customers charged foreign purchase fees when buying products from Apple UK's online store
1 August 2019
NatWest and RBS apologise after refusing to refund scam victims £10,000s despite new code
Two MoneySavers scammed into transferring £10,000s to fraudsters were wrongly refused refunds despite their banks being signed up to a new code to protect customers from the same type of scam
9 July 2019
19 January 2022
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MPs call state pension shortfalls for women a 'shameful shambles' - here's how to check to see if you are owed money21 January 2022if you think you've been affected and underpaid it's important you check to see if you are owed money.
Tens of thousands of Three customers to lose 'free' roaming abroad as they're 'forced' onto new contracts - here's all you need to know21 January 2022MoneySavingExpert.com can reveal that the mobile operator is 'forcing' certain customers to sign up to new plans, which means they'll lose their 'free' roaming benefit.
21 January 2022The coronavirus outbreak is causing major travel disruption around the globe.. We've the full info on what's happened, including changes to testing and quarantining. Plus, this guide also has key info on travel insurance, refund rights and more.
Millions of BT, EE, Plusnet, TalkTalk and Vodafone customers to be hit with price hikes of up to 9.3% - here's what you can do about it20 January 2022Millions of BT, EE, Plusnet, TalkTalk and Vodafone customers will be hit with price hikes of up to 9.3% this spring. All of the telecoms providers use December's consumer prices index (CPI) rate of inflation, as announced this week, to determine increases...
20 January 2022The Bank of England base rate has risen from 0.1% to 0.25% after the majority of the Monetary Policy Committee (MPC) today voted in favour of raising the rate. The base rate is used by the Bank to charge other banks and lenders when they borrow money – and influences what borrowers pay and savers earn.
10 January 2022This is my sixth annual steps blog. My well-documented obsession with the 'quantified self' is showing no sign of abating. According to my tracker, I did 9,284,614 steps (nearly 400,000 more than last year) – a ridiculous, hopefully healthy obsession.
29 November 2021I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes".
Clever ways to calculate your finances