RBS launches £100 switching offer for new and existing customers
RBS is offering £100 to new and existing customers who switch to its Select, Reward or Premier current accounts – the second big bank switching bribe to launch in recent weeks
2 September 2020
36,000 NatWest and RBS customers owed overdraft refunds
Some 36,000 RBS, NatWest and Ulster Bank customers will be refunded a total of £2.2 million
3 June 2020
Banks to defer mortgage payments and increase credit limits for those struggling due to coronavirus
Several major banks have announced support measures for customers affected by coronavirus, including mortgage payment holidays and increased credit limits
10 March 2020
App-based banks lead our customer service poll – see how your bank did
Challenger bank Monzo has taken the crown in our latest banking customer service poll – knocking First Direct off the top spot for only the second time ever
3 March 2020
First Direct tops latest official banking league table
First Direct has pipped Metro Bank to the post to top the latest official banking service league table, while RBS took the wooden spoon for the fourth time
17 February 2020
NatWest and RBS to hike overdraft interest rates – but many will actually pay less as fees are scrapped
RBS and NatWest have become the latest banks to announce a steep hike in the interest charged on overdrafts, with some set to pay 39.49%. But the banks are also scrapping daily and monthly fees currently charged for overdrafts, meaning many will end up paying less overall to use them
6 January 2020
NatWest and RBS breaking new overdraft rules
RBS and NatWest are still including overdrafts when telling customers their 'available balance', despite new rules banning this
19 December 2019
Metro Bank and First Direct top latest official banking league table
Metro Bank and First Direct have jointly topped the latest official banking service league table, while RBS took the wooden spoon for the third time
15 August 2019
RBS and NatWest customers charged foreign purchase fees for buying from Apple UK
RBS and NatWest have promised to fix an issue which has seen some debit card customers charged foreign purchase fees when buying products from Apple UK's online store
1 August 2019
NatWest and RBS apologise after refusing to refund scam victims £10,000s despite new code
Two MoneySavers scammed into transferring £10,000s to fraudsters were wrongly refused refunds despite their banks being signed up to a new code to protect customers from the same type of scam
9 July 2019
14 April 2021
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16 April 2021Barclaycard has slashed many customers' credit card spending limits out of the blue this week, with one MoneySaver reporting a £12,000 cut even though she's had no change in her personal circumstances and has been a customer for over 30 years.
16 April 2021The coronavirus outbreak is causing major travel disruption around the globe
15 April 2021Burton and Dorothy Perkins shoppers have been left struggling to return clothes because they are unable to generate return labels online and the retailers no longer provide paper versions.
15 April 2021The House of Lords has voted in favour of an amendment to the Financial Services Bill, which could see interest rates capped for certain mortgage prisoners.
14 April 2021Barclays is to close its Pingit payments app on 30 June, and related services including Pingit savings 'jars' and Pingit's wearable tech which allows you to make contactless payments will also be scrapped. If you use Pingit and are affected, we've full info below on exactly what's changing and what you need to do.
Martin Lewis: Payment holidays coming to an end – but should you take one? Mortgages, credit cards, loans, payday loans, car finance and more23 March 2021Within the last week, we've seen the extension of coronavirus credit card, personal loan and overdraft help to 31 October 2020, with mortgage payment holidays already extended. The regulator's other help schemes are also likely to be extended too, including car finance and payday loans, yet should you do it?
Clever ways to calculate your finances