MSE News

RBS

MPs demand answers from banks on 'understated' fraud figures

Barclays, HSBC, Lloyds, RBS and Santander have been asked for more information on fraud figures

8 December 2014

RBS fined £56m over IT meltdown

RBS is to pay fines totalling £56 million following an IT meltdown in 2012, which left customers locked out of accounts

20 November 2014

Ulster Bank fined £2.75m over 'unacceptable' IT failure

Ulster Bank has been fined almost £2.75 million over an IT failure that prevented thousands from using their accounts

12 November 2014

HSBC sets aside an extra £353m to pay for PPI mis-sellling

HSBC has put aside an additional £353m for PPI mis-selling taking its total bill to £2.46 billion

3 November 2014

RBS sets aside an additional £100m to cover PPI mis-selling claims

RBS says the additional £100 million set aside for PPI reflects 'higher than expected reactive complaint volumes'

31 October 2014

5 million RBS & NatWest savers to be switched to low-paying accounts

Five million NatWest and RBS customers will be switched to new accounts in January paying well below the best buys

8 September 2014

RBS fined £14.5m over mortgage advice

RBS and NatWest fined £14.5m after the Financial Conduct Authority found 'serious failings' in mortgage advice given

27 August 2014

First Direct top, Barclays gets wooden spoon in MSE's latest banking service index

First Direct has secured the top spot once more with more than 90% of its customers rating it 'great'

26 August 2014

Payment bounced? You'll soon have a second chance to avoid fees

More banks set to adopt a 'retry' scheme from September where they attempt to process bounced payments again

21 August 2014

Current account switching: Early figures show Halifax as big winner

Halifax was the big winner from the first three full months of the seven-day current account switching regime

1 August 2014

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