MoneySavingExpert News
Reclaim

Santander extends PPI deadline after tech issues – here's how to claim
Santander has extended its deadline for submitting PPI claims after its website struggled with the amount of customers contacting it - so if you didn't get your claim in yesterday, go now
30 August 2019

PPI phone lines jammed and banks' websites crash as claims flood in on deadline day
Hours ahead of the PPI deadline, Santander's PPI enquiry form has been "temporarily unavailable" while customers of other banks are reporting website problems and waits of up to 90 minutes on the phone. The deadline to claim is 11.59pm TODAY (Thursday) - so here's what to do if you're affected
29 August 2019

RBS and Santander ordered to fix PPI processes – after not sending proper reminders to 1,000s of customers
Royal Bank of Scotland and Santander have been ordered to appoint an independent body to look at their PPI processes after they failed to send, or sent inaccurate, annual PPI reminders to customers
23 August 2019

£28m+ in student loan overpayments unclaimed – how to get your money back
More than £28 million which was overpaid on student loans is sitting waiting to be claimed by graduates, new figures reveal
20 August 2019

'I claimed back 14 years' worth of council tax for my dad who had a stroke'
A MoneySaver has managed to claim back £14,000 in council tax for her dad – the biggest success we’ve seen in our two-year campaign to raise awareness of the ‘severely mentally impaired’ discount
19 August 2019

'I reclaimed a quarter of a million pounds in PPI'
The owner of a family business has spoken of his shock after making a PPI reclaim worth £247,000, which is thought to be one of biggest amounts ever claimed
6 August 2019

Beware of scam PPI letter which claims to be from MoneySavingExpert
MoneySavingExpert.com is warning users to beware of a scam letter which claims to be from us and tells people they're owed money as part of a PPI reclaim. Here's what happened when we turned the tables and called one of the contact numbers on the letter
5 August 2019

Mr Motivator joins Arnie for last-chance PPI campaign
With just over two months to go until the PPI complaints deadline, the financial regulator has enlisted '90s icon Mr Motivator to join Arnold Schwarzenegger's animatronic head in urging consumers to make a claim
17 June 2019

10,000s risk wasting money by choosing to repay their student loan when they don't have to
Tens of thousands of university leavers are risking wasting cash – in some cases over £20,000 – by voluntarily paying off their student loan even though they aren't earning enough to have to
24 May 2019

Steep rise in payday loan claims – but 1,000s are being stung by unnecessary fees
The number of complaints against payday loan firms soared by 130% in the past year, new figures from the the financial watchdog show. But the majority of claimants are using claims management firms, meaning they won't get the full compensation payout if successful.
16 May 2019
22 June 2022
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Free lateral flow tests in Wales extended until 31 July for people showing signs of Covid
24 June 2022Free lateral flow tests in Wales will continue to be available for people showing Covid symptoms up until 30 July. -
Private parking charges to be halved to £50 - here are all the details
24 June 2022Private car park operators in England, Scotland and Wales will no longer be able to set fines above £50 in the majority of circumstances, under new rules set out by the Government. -
You've got 100 days to use paper £20 and £50 notes before they become unusable - so check your pockets and down the back of sofas now
23 June 2022Time is running out to check down the back of your sofa for any soon-to-be-discontinued paper £20 and £50 notes. There are only 100 days left before they become invalid but the latest figures from the Bank of England show there are almost £15 billion-worth of notes still around. -
New Government-backed interest-free loan scheme to be rolled out across the UK from September – here’s how it works
23 June 2022Vulnerable people who have been rejected from borrowing will apply to apply for a one-off no interest loan scheme (NILs) from September. The scheme aims to reach 20,000 struggling to pay off debt, with them being able to borrow anything from £100 to £2,000 – here’s how it’ll work. -
Barclays to shut a further 15 bank branches this year - check if yours is closing and what your options are
23 June 2022Barclays has announced another round of bank branch closures, with 15 more outlets set to shut by the end of the year. The latest closures mean Barclays will close 55 branches by the end of the year. Below we list the branches disappearing and what the alternatives are if you still want face-to-face banking.
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Martin Lewis: The one thing everyone aged over 66 needs to know
17 June 2022It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills. -
Martin Lewis: What I asked the Chancellor to do when I spoke to him on Monday...
26 May 2022With the announcement of the Government's energy cost of living plans due out at lunchtime. I thought I'd speedily bash out a note down of what (from memory) I'd asked the Chancellor for when we spoke on Monday - and the other general suggestions I've been making. -
Martin Lewis: Got a cash ISA? You should probably ditch it
24 May 2022Press the rewind button and go way back to April 2015... Possibly on the telly in the corner of your living room, I was on-air at the time urging savers as usual to use their new tax-free cash ISA allowance – because 'money was nicer in an ISA'. But things changed in 2016. -
Martin Lewis: 'UO is just as important as UX: A tip for anyone developing their website or app'
6 May 2022I set up MoneySavingExpert.com nearly 20 years ago – when arguably the modern web was still in its infancy. With an abundance of self-belief (something I had too much of then, as I realise now) I decided not to read any books, or follow prevailing wisdom on how a site should operate – and just do it my way.