Reclaim

Long-suffering passengers hit by strikes and delays on services run by Govia have been wrongly told they won't get compensation, after a "technical issue" resulted in claims being mistakenly rejected. If you experience a delay of 15 minutes or more on Govia's Southern, Gatwick Express, Thameslink or Great Northern services you're eligible for compensation.

Energy customers whose accounts were in credit when they closed them have been refunded almost £670 million over the past two years, according to Ofgem figures – which also show £97 million is still owed to in-credit customers. Contact your former supplier ASAP if you think you're among the many consumers owed money.

Local authorities across England will be given the go-ahead to plug the gap in social care funding by raising council tax by 6% over the next two years. However, there are steps you can try to bring down the cost of your council tax bill.

The financial watchdog has delayed its decision on a proposed deadline for reclaiming PPI after its consultation received "a large amount of feedback".

Family members of those with a 'severe mental impairment' have been reclaiming £1,000s in council tax overpayments, after a MoneySavingExpert.com investigation revealed thousands of households may be paying too much tax.

If you're a graduate paying off your student loan, you may be due a refund – new figures show 100,000s have been overpaying on their loans.

More than 11,000 NHS workers who overpaid tax and national insurance while training have applied for a refund since April, with many more thought to be owed money – but those reclaiming face a "long, laborious and inconsistent" process.

PPI claimants may have lost £100s after handing over deposits to a Swansea-based claims management company that has now gone bust. But many affected customers may be able to claw back their cash via their credit and debit card companies.

Problems with PPI accounted for more than half of the total number of complaints about financial services and products submitted to the Financial Ombudsman Service (FOS) from July to September this year.

A couple who lost over £1,300 when online travel agent Lowcostholidays collapsed have managed to get that money back plus an extra £300 to cover the cost of rebooking their holiday, in another stunning reclaim success .