Reclaim

Train passengers may now be able to claim a refund for issues other than just delays – such as overcrowding, broken loos and a lack of Wi-Fi on certain journeys – following an extension of the Consumer Rights Act 2015, which could also allow more people to claim for flight delays.

The proportion of trains which are cancelled or significantly delayed has increased by almost two-thirds year-on-year, Network Rail's latest figures reveal. But in most cases you can claim at least a partial refund if your train arrives more than 30 minutes late.

Tens of thousands of people who are living or lived with someone with a 'severe mental impairment' may be able to reclaim council tax, MoneySavingExpert.com can reveal, after three charities warned many overpay. One MoneySaver told us her mum was refunded £3,000 after overpaying for seven years – here's how to claim.

10,000s of holidaymakers hit by the collapse of the online travel agent Lowcostholidays have registered as creditors, according to the administrators - but they're unlikely to get money back unless they try a different route such as Section 75 or chargeback. The good news is administrators say the latter method has proved successful for "a significant number".

Complaints about Lloyds Bank, HSBC, Bank of Scotland and Barclays made up almost half the total number of complaints lodged with the Financial Ombudsman Service (FOS) in the first half of 2016.

Holidaymakers hit by the collapse of Lowcostholidays have turned to their card providers to successfully reclaim lost funds – but dozens of Barclays customers say they've so far been left out of pocket as the bank has failed to pay out on their claims.

Millions of London commuters can pocket their share of the quarter of a billion pounds that's sloshing around on unused Oyster cards, after Transport for London's (TfL's) latest figures showed the pot of unclaimed cash increased by more than £50 million over the last 12 months.

The Financial Conduct Authority (FCA) has said it plans to push ahead with the introduction of a time-bar on PPI reclaiming, with the cut-off now expected to be in place by June 2019.

A widowed mother who was in financial distress has told how she managed to reclaim £35,000 in PPI owed to her late husband after sending off MoneySavingExpert's PPI reclaim template letter.