Reclaim

The UK banking regulator has fined Lloyds Banking Group a record £117 million for its failings and 'unacceptable' conduct in handling claims over payment protection insurance (PPI).

Consumers who bought payment protection insurance (PPI) on loans and credit cards may have a new avenue for demanding compensation following a Supreme Court ruling.

Complaints about Payment Protection Insurance (PPI) halved between 1 April 2014 and 31 March 2015 compared with the previous year, while gripes about packaged bank accounts and payday loans have risen, according to the Financial Ombudsman Service.

Clydesdale Bank customers who made a Payment Protection Insurance (PPI) claim to it before August 2014 will have their complaints reviewed after the firm has been found guilty of a number of "serious" failings.

Affinion customers flogged worthless card protection are one step closer to getting their money back as the High Court of Justice has this week given approval for a creditors meeting on setting up a redress scheme to go ahead in June.

If you're one of the two million flogged worthless card protection by Affinion (often branded Sentinel), you should have received a letter informing you about a redress scheme. If you haven't had one and think you're affected, call the scheme now.

Giant credit reference agency Experian is finally paying out to customers who claimed money back for unfairly sold ID fraud expenses insurance, in a massive victory for our reclaiming campaign.

If you're thinking of going to court in England or Wales to get back money you're owed, from today you'll pay higher fees on claims totalling more than £10,000.