MSE News

Roaming

Vodafone refunds customers left out of pocket by roaming changes as Ofcom steps in

Regulator Ofcom has intervened after a change to Vodafone's roaming policy left some customers out of pocket

12 December 2017

Roaming warning: 'I was charged £8,000 for 40 minutes' data in Europe'

A British chef sailing the Greek islands inadvertently racked up a mobile phone bill for more than £8,000

27 October 2017

Vodafone roaming warning - just one text abroad could cost you £5

Millions of Vodafone customers could be charged £5 to send a single text message while abroad

5 September 2017

Some EE and BT Mobile customers unable to use free EU roaming

Some EE and BT Mobile customers who fail credit checks can't use their UK allowances when travelling in the EU

30 August 2017

iD Mobile to refund customers after wrongly charging for EU roaming calls

Mobile network iD Mobile has been wrongly charging customers for using their phones abroad

16 August 2017

Calling Spain, Poland etc from your UK mobile? Weirdly it's cheaper outside the UK

New European Union rules mean it's cheaper to call other EU countries on your UK mobile once you're abroad

15 June 2017

'Free' mobile roaming in the EU - 10 things you need to know

New European Union rules will slash the cost of using your mobile in most of Europe

13 June 2017

Three to extend 'Feel At Home' offer – but some WILL still pay to use data in EU after roaming charges 'ban'

Three is adding to its list of countries with free roaming, but you'll still face a limit on your data use in the EU

12 May 2017

EE to charge some customers to use data in EU despite 'ban' on roaming fees

Mobile network EE first to confirm some customers WILL face extra charges to use their full UK data allowance in Europe

8 May 2017

Revealed: EU 'ban' on mobile roaming charges WON'T stop firms charging some extra fees for data

UK mobile users travelling in the EU could still face additional fees of around £7.80/GB to use their data allowance

2 May 2017

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