Roaming

If you use your mobile abroad, your provider will now be forced to automatically send you clearer alerts about roaming costs under new rules from telecoms regulator Ofcom, which take effect from today (Tuesday 1 October). The change follows our long-running campaign for consumers' roaming rights to be increased after existing protections ended post-Brexit.

Tesco Mobile is to start charging new and recently joining customers to use their mobiles in Europe from next year. The change means you'll have to pay to use your mobile data in 48 European countries and destinations – but you'll still be able to use your included calls and texts at no extra cost.

If you're a Tesco Mobile customer you can continue to use your allowance of calls, texts and data in 48 European destinations for free until 2025. This applies regardless of when you joined or last renewed. It's the third time the provider has delayed the reintroduction of roaming charges.

If you're heading to Europe this summer, check your mobile provider's roaming policy before you go – or you could get stung with unexpected charges. New MoneySavingExpert.com (MSE) research reveals how some networks limit the amount of data you can use for free when travelling – even if you have roaming as part of your bundle – and not all providers make it clear that they do this. 

Mobile providers will be forced to send mandatory roaming alerts to travellers under new plans outlined by telecoms regulator Ofcom today. MoneySavingExpert.com has repeatedly called for consumers' roaming rights to be increased after protections ended following Brexit – and we now want to see these new rules brought in as quickly as possible.

EE is to start charging all pay-as-you-go customers to use their mobiles in Europe from today. The change means you'll have to pay to use your mobile data, make voice calls and send texts in 47 European countries and destinations that were previously included in EE's "Roam Like Home" allowance.

Vodafone's Voxi mobile network is now charging an up to £2 a day roaming fee that kicked in last week (23 June). New and existing customers will now need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations. Here are all the details.

Tesco Mobile is to start charging pay-monthly users who joined or upgraded from 16 June to use their mobiles in Europe from 1 January 2023. These customers will have to pay extra to make calls, send texts and use data in 48 European countries and destinations.   

Sky Mobile's two million customers will be charged a £2 a day fee if they use their phone to 'roam' - make calls, send texts and access data outside of a free WiFi network - in Europe from today (3 May).  

Vodafone's Voxi brand is to start charging new and existing customers to use their mobiles in Europe. From 27 May, if you're a Voxi customer you'll need to purchase a European roaming pass to make calls, send texts and use data in 49 European countries and destinations.