MoneySavingExpert News

Scottish Power

Energy firms offer 10-point switching guarantee

Customers switching between certain energy suppliers will now benefit from 10 'commitments'

14 June 2016

Guest comment: Vulnerable prepay energy customers must be first to receive smart meters

Labour MP Dawn Butler accuses the big six of lining their pockets by

6 May 2016

IT failures at Scottish Power spark £15m payout for customers

Scottish Power has been ordered to pay £15 million to customers for previous IT failings

26 April 2016

MPs brand Scottish Power warranties 'a fraud' – are you one of the 625,000 customers impacted?

Scottish Power is facing calls from politicians for 625,000 cashback warranty customers to be refunded

20 April 2016

Scottish Power the third big six firm to cut gas prices – but switch to save more

Scottish Power is to cut its gas prices by 5.4% from 15 March

2 February 2016

Complaints about energy firms rise by nearly a quarter in a year

Consumer complaints about energy firms shot up by 23% last year

25 January 2016

Co-op Energy blames IT problems as it tops complaints list

The Ombudsman Services received 136 complaints per 100,000 customers about Co-op Energy in the three months to September

11 November 2015

Co-op hit by customer service backlash in MSE energy poll

Co-op Energy has drastically fallen down the customer services rankings over the last six months

8 June 2015

Energy firms told to pass on price cuts by the Government

Energy firms are facing increased pressure from the Government to pass on a fall in wholesale costs

2 June 2015

Scottish Power sets UK record for energy provider complaints, charity says

Scottish Power received the highest number of complaints ever recorded for a UK energy company in a three-month period

15 May 2015