How you'll receive the £400 energy bill discount from your supplier
Millions of households in Britain will get £400 this winter to help with rising energy bills as part of the Government's 'Energy Bills Support Scheme'. Exactly how you'll be paid this money depends on your supplier and how you pay for your energy bills.
18 October 2022
Energy firms wrongly force home movers on to fixes - we report them to the regulator
Firms including Octopus and Scottish Power have forced some home movers - both those renting and buying - on fixes that can be up to double the price cap.
4 January 2022
EDF, E.on, Npower and Scottish Power to hike bills for millions by almost £100/yr after energy price cap rise
All four firms are raising prices by the maximum allowed under the new energy price cap announced earlier in February. But most households can beat the hikes and save £200/yr by switching to a cheaper deal.
18 February 2021
Extra Energy customers still waiting for credit refunds five months after it stopped trading
Former Extra Energy customers are still waiting for their bill credit to be refunded almost five months after the firm stopped trading - and there's no set date for when they'll receive their refunds
17 April 2019
Scottish Power takes on Extra Energy's 108,000 customers
Customers of the gas and electricity provider Extra Energy, which stopped trading last week, are to be taken on by Scottish Power
27 November 2018
Energy bills increase for more than five million households this week
More than five million people will see their energy prices rise this week as British Gas and Scottish Power price hikes
29 May 2018
Energy back-billing ban now in force
From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault
1 May 2018
960,000 Scottish Power customers hit with June price hike
Scottish Power will increase its standard variable gas and electricity prices from 1 June
20 April 2018
Back-billing ban to apply to all energy firms
All energy firms will be banned from back-billing customers for more than 12 months under stricter new rules
5 March 2018
'Switchable' smart meters delayed
The roll out of next generation smart meters which allow you to switch energy provider is to be delayed
19 January 2018
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Martin Lewis: Energy Price Cap to FALL 12% on 1 April AND prepay becomes the cheapest way to pay – the five big things you need to know23 February 2024Energy regulator Ofgem has announced the new Energy Price Cap, with prices set to drop by 15% on average from April.
Broadband and mobile users to be hit with price hikes of up to 8.8% as BT, Sky, Virgin Media and more confirm spring rises – here's what's happening23 February 2024If you're a broadband, mobile or pay TV customer, you could soon be hit with price hikes of up to 8.8%. These come on top of hikes of up to 17.3% last year, meaning that someone on a standard two-year contract paying £20 a month at the start of 2023 could soon be paying over £25 a month.
Third and final cost of living payment paid to millions on certain benefits – what to do if you haven't got yours23 February 2024More than seven million households on certain benefits including Universal Credit and Tax Credits have now received the third and final instalment of their cost of living payment. Here's all you need to know on whether you're eligible and what to do if you're missing your payment.
22 February 2024A penalty paid by first-time buyers accessing savings in Lifetime ISAs (LISAs) when buying homes above the scheme's £450,000 property price limit could be scrapped by the Chancellor in his Spring Budget, it's been reported.
22 February 2024Cosmetics retailer The Body Shop has fallen into administration, with almost half of its 198 stores closing – including seven on Tuesday 27 February – and hundreds of workers facing redundancy. Below we round up all you need to know.
3 January 2024It is a national tragedy that getting on for a million pensioners, many of whom have been paying into the system for years, are missing out on a critical boost to their income. It's called pension credit, and this year it also means you get an extra £650 to help with energy bills.
23 January 2024
10 January 2024
12 December 2023If you’re shopping online for gifts, the deadline for ordering to get ’em in time for Christmas may be sooner than you think. Get it wrong and instead of presents under the tree, they could be held hostage at a courier firm’s out-of-town depot… To help avoid this, retailers now give their own final cut-off dates for orders you want...
7 December 2023
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