Energy firms wrongly force home movers on to fixes - we report them to the regulator
Firms including Octopus and Scottish Power have forced some home movers - both those renting and buying - on fixes that can be up to double the price cap.
4 January 2022
EDF, E.on, Npower and Scottish Power to hike bills for millions by almost £100/yr after energy price cap rise
All four firms are raising prices by the maximum allowed under the new energy price cap announced earlier in February. But most households can beat the hikes and save £200/yr by switching to a cheaper deal.
18 February 2021
Extra Energy customers still waiting for credit refunds five months after it stopped trading
Former Extra Energy customers are still waiting for their bill credit to be refunded almost five months after the firm stopped trading - and there's no set date for when they'll receive their refunds
17 April 2019
Scottish Power takes on Extra Energy's 108,000 customers
Customers of the gas and electricity provider Extra Energy, which stopped trading last week, are to be taken on by Scottish Power
27 November 2018
Energy bills increase for more than five million households this week
More than five million people will see their energy prices rise this week as British Gas and Scottish Power price hikes
29 May 2018
Energy back-billing ban now in force
From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault
1 May 2018
960,000 Scottish Power customers hit with June price hike
Scottish Power will increase its standard variable gas and electricity prices from 1 June
20 April 2018
Back-billing ban to apply to all energy firms
All energy firms will be banned from back-billing customers for more than 12 months under stricter new rules
5 March 2018
'Switchable' smart meters delayed
The roll out of next generation smart meters which allow you to switch energy provider is to be delayed
19 January 2018
Npower trial could see end to its standard variable tariff
Npower will move some customers onto another fixed deal at the end of their contract – but many could save by switching
12 January 2018
12 January 2022
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17 January 2022The cost of a TV licence will remain frozen for the next two years, the Government has announced. Households will not see any increase to their £159 a year bill until 1 April 2024.
17 January 2022Amazon has shelved plans to stop people using Visa credit cards to buy items on the shopping platform from 19 January.
Barclaycard makes mysterious payments to customers who were wrongly charged, with some receiving £300 - here's all you need to know17 January 2022Barclaycard is giving refunds to hundreds of credit card customers who have suffered issues relating to operations procedures, default fees and incorrect interest charges. Here's what you need to know.
Universal Credit and other benefit claimants in Northern Ireland to get £200 towards energy bills - here's what you need to know14 January 2022It comes as part of a new £55 million support package designed to help around 280,000 people with the cost of living.
14 January 2022Savings app Chip has simplified its membership plan structure, reducing it from three plans to two, and has also added its autosaving feature to its free 'Chip' plan. These changes – which came into effect on 14 January – apply to both new and existing customers.
29 December 2021
29 November 2021I was invited on to BBC Radio 2 Vine's 'What Makes Us Human' programme. The brief: "write then read out an essay on one unique element of humanity, interspersed with some autobiographical notes".
21 September 2021There are more myths and misunderstandings about student finance than any other subject. So in this blog is my updated 2021/22 version of the must knows, with links to far more info.
14 September 2021Update September 2017: It’s eight years since I first braved this subject, expecting a snowstorm of protest. Instead, year after year more join in, like Julia who recently tweeted me, “@MartinSLewis, finally took your advice and told my family I can’t afford Christmas presents. What a weight off my mind. Thank you.” One year even the Archbishop of...
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