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Scottish Power

EDF, E.on, Npower and Scottish Power to hike bills for millions by almost £100/yr after energy price cap rise

All four firms are raising prices by the maximum allowed under the new energy price cap announced earlier in February. But most households can beat the hikes and save £200/yr by switching to a cheaper deal.

18 February 2021

Extra Energy customers still waiting for credit refunds five months after it stopped trading

Former Extra Energy customers are still waiting for their bill credit to be refunded almost five months after the firm stopped trading - and there's no set date for when they'll receive their refunds

17 April 2019

Scottish Power takes on Extra Energy's 108,000 customers

Customers of the gas and electricity provider Extra Energy, which stopped trading last week, are to be taken on by Scottish Power

27 November 2018

Energy bills increase for more than five million households this week

More than five million people will see their energy prices rise this week as British Gas and Scottish Power price hikes

29 May 2018

Energy back-billing ban now in force

From today all energy firms are banned from back-billing customers beyond 12 months if the delay is not their fault

1 May 2018

960,000 Scottish Power customers hit with June price hike

Scottish Power will increase its standard variable gas and electricity prices from 1 June

20 April 2018

Back-billing ban to apply to all energy firms

All energy firms will be banned from back-billing customers for more than 12 months under stricter new rules

5 March 2018

'Switchable' smart meters delayed

The roll out of next generation smart meters which allow you to switch energy provider is to be delayed

19 January 2018

Npower trial could see end to its standard variable tariff

Npower will move some customers onto another fixed deal at the end of their contract – but many could save by switching

12 January 2018

Energy firms' customer service getting worse, MSE poll finds

The number of customers ranking their energy company's customer service as 'poor' has increased at ALL firms

27 December 2017