Shopping

A number of Groupon users have seen £100s siphoned from their banks in recent weeks after fraudsters commandeered their accounts to make unauthorised purchases, MoneySavingExpert can reveal. If you've been hacked, make sure you log your case with Groupon ASAP to claim a refund.

The competition watchdog has warned it will take action against secondary ticketing websites found to be flouting consumer law, after it launched a formal probe today.

About 300 post offices may have to reduce or cancel services across the festive period, after a trade union confirmed that strike action will take place – make sure you send your parcels before Monday 19 December to avoid extra hassle.

Black Friday shoppers who thought they'd bagged themselves a bargain have criticised retailers after paying for orders that were later cancelled or delayed because items were out of stock. You can get a refund if you've been affected but may struggle to re-order items at the same discounted price.

House of Fraser has been fined £40,000 for misleading Christmas shoppers last year into believing they were getting a bigger bargain on sale items than they actually were.

Shoppers have been warned not to get suckered into paying more than they need to this Black Friday, after analysis by MoneySavingExpert.com revealed that cut price deals at major retailers may not be as good value as they first seem.

Bargain hunters should beware that Black Friday deals don't always represent the best possible value, after a study found only around half of Black Friday deals are actually cheapest during the annual shopping bonanza.

Online retailer Amazon unveiled its new music-streaming service Amazon Music Unlimited in the UK yesterday, with a subscription priced at £9.99/month. But there are a range of ways to get it for less – including a trick which means most can sign up for a year and pay the equivalent of just £6.58/month.

If you and your spouse or civil partner both owned property before getting together and are now remortgaging, beware – a new joint remortgage on the home you live in could leave you liable to pay higher-rate stamp duty.